Job Specifications
Title- BMC Discovery Engineer
Location- Remote
Job Description:
Overview
The Configuration Management Inventory BizOps team is looking for a BizOps Engineer who is experienced in Linux and/or Unix System administration. A perfect candidate would also have experience administering the BMC Discovery application.
In this role you will maintain the current BMC Discovery infrastructure which is dominantly Linux based.
Role
The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.
Ultimately, the role of Biz Ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications.
All About You
• Provides technical leadership and support to a distributed team managing globally distributed infrastructure.
• Configure, deploy, and administer Linux-based systems across multiple environments.
• Administer the BMC Discovery Software which serves the role of Configuration Management Inventory collection from nearly every type of IT Infrastructure that exists.
• Troubleshoot Network Connectivity and/or Credential issues such as:
• SSH to Linux/Unix Platforms
• WMI Query and Powershell to Windows
• SNMP to Network Devices
• API Connections (for example Credential and Connection to Cloud Providers AWS, Azure, GCP, etc.)
• Discuss, plan, and manage change implementation for upgrades, releases, migrations, and other maintenance.
• Monitor and respond to system alerts and failures.
• Develops plans to improve quality for each project that impacts the platform.
• Ensures platform procedures are developed with best practices and standards and are well documented.
• Helps to innovate on new methodologies to improve Business Operations.
• Coaches junior level employees on Business Operations best practices.
• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Practice sustainable incident response and blameless postmortems.
• Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
Qualifications
• BS degree in Computer Science, Network Engineering, code development or equivalent practical experience (at least four years).
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
• We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
• We need team members with an appetite for change and pushing the boundaries of what can be done with automation.
• Security-first mentality (Security is critical in everything we do).
• Customer-first mentality (Our entire enterprise is our customer base).
• A Can-Do attitude and a passion for improving process and automation.
• The ability to have fun while being highly productive.
• Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
• Extensive experience with Linux operating systems (such as CentOS, RHEL, OEL, Unbuntu).
• BMC Discovery administration experience would be ideal.
• SNMP walk and MIB-tree review experience a plus.
• Understanding of ITIL basics and the principles of change control management is ideal.
• Experience with IT Service Management (ITSM) tools such as Remedy, Service Now, etc. is ideal.
• Configuration Management Database (CMDB) experience ideal.
• CompTIA Security+ or other Linux and/or network administration certifications ideal
• Experience with deployment/configuration management and CI/CD and release tools such as Chef, Jenkins, Ansible, Puppet, XL Release (XLR), Octopus, Satellite, Flow, etc.
• Experience with scripting technologies such as Bash, Python, Perl, Powershell, etc.
• Understanding of Windows Server 2012+ and domains.
• Understanding of software and package inventory collection basics.
• Experience supporting Apache WebSer
About the Company
Yochana: Your Trusted Workforce Partner Across North America & Beyond
For over 15 years, Yochana has been a leading talent acquisition firm, connecting businesses with top professionals across industries. Headquartered in Farmington Hills, Michigan, we specialize in temporary workforce solutions, permanent placements, contract-to-hire, and recruitment process outsourcing (RPO) across the USA, Canada, Mexico, and India.
At Yochana, we go beyond traditional hiring agencies--our customized recruitment strategies and AI-driven ...
Know more