Skills

Communication Test Customer Service Social Media Attention to detail Marketing Project Management

Job Specifications

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo

Hear from our UK team about what it's like working at Monzo

London (UK) | £57,000 - £70,000 + Benefits |

About Us

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

What We’re Looking For

The Marketing Society's brand of the year 2024 is hiring! We are looking for a brand campaign manager to join our small but nimble brand marketing team to grow our iconic hot coral brand. If you are a passionate brand marketer with 5+ years solid experience helping to manage through-the-line brand marketing campaigns with a creative eye, attention to detail and thrive working in a fast paced environment with a team who are just as passionate- this role is for you!

What You’ll Be Doing

Campaign Planning

Assist in developing and executing personal banking and business banking brand campaigns, ensuring they align with company goals and objectives.
Support the prioritisation of campaigns and activities based on business needs and brand strategy.
Help coordinate with internal teams and external partners to ensure campaign clarity and alignment.

Creative Development

Contribute to the creation of marketing briefs and assist in gathering feedback from key stakeholders.
Help maintain consistency in the brand’s personality, look, and feel across all touchpoints.
Collaborate with the Design team to support the creation of creative assets and marketing materials.
Assist with the logistics of the creative production process, including securing necessary approvals from relevant teams or external agencies.
Help assist in the fin prom process, ensuring the assets are approved by relevant team internally
Lead in correctly naming campaign assets and uploading to our digital asset management tool

Project Management

Support the management of project timelines, ensuring deadlines are met and campaigns run smoothly.
Communicate clearly and reliably with cross-functional teams to support collaboration and project success.
Help track campaign progress and escalate any issues to senior team members when needed.
Lead FinProm & compliance approval process for marketing campaign assets
Responsible for campaign house keeping e.g. campaign documents and presentations

Agency Collaboration

Assist in managing relationships with creative and media agencies, ensuring clear communication and alignment with campaign goals.
Support day-to-day project management with agencies, tracking deliverables, and assisting in approvals.

Reporting & Analysis

Help define key campaign success metrics and assist in communicating these to the broader team.
Work with the Data and Growth teams to gather and review campaign performance data.
Contribute to regular campaign reporting, helping to analyse results and make recommendations for future improvements.
Stay close to competitor activity, regularly sharing key updates with the brand marketing team

Brand Guardian

Be the point person in the team to stay close to the brand design team on the latest brand guidelines responsible, responsible for sharing any key updates with agencies and wider brand team
Be the point person for Monzo’s asset management platform, making sure it is always up to date with campaign assets and any new photography

You Should Apply If

A strong understanding and experience of marketing campaigns and brand activations
Experience of market trends and working with a diverse channel mix
Strong and proven project management skills
Demonstrable account management experience either in-house or agency
Proven experience of managing creative, artwork and approvals at senior level
Experience in managing complex schedules and outputs
Experience of working within a Project Management system (e.g Workfront)

The Interview Process

Our interview process involves th