Job Specifications
Salary: $100k - $105k/Year
Responsibilities:
ServiceNow Developer/Administrator you will work in a fast-paced Agile environment supporting the ServiceNow Platform.
You will administer and support multiple FedRamp ServiceNow instances to meet the unique business needs of our users and stakeholders. You will work with cross functional teams including architects, business analysts, developers, product owners and other stakeholders to understand, and provide solutions across different applications on the ServiceNow Platform.
You will perform production support including incident resolution and troubleshooting.
What you will do Configures and develops on the ServiceNow platform including routine changes or configuration and adjustments as requested Provision, install, configure, operate, and maintain the ServiceNow platform Perform daily, weekly, monthly system monitoring, verifying the integrity and availability of ServiceNow applications Collaborate with Platform and Delivery teams to perform ServiceNow upgrades and patching.
Coordinate system updates across different instances, ensure latest patches, and configuration changes Assist with report configuration, dashboards, and maintenance and performs operational administrative tasks, as needed Actively collaborates with other teammates to perform code reviews, discuss new developments and projects, and shadow other junior admins/developers as needed Support the administration for Production and non-prod instances Collaborate with the Production Support and ServiceNow Operation teams to monitor support cases Document administrative processes and issues resolution Working with business line stakeholders to develop clear requirements.
Participate in the daily scrum meeting and other related Agile ceremonies
Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform for any reported problems across all instances.
Pay Transparency: The typical base pay for this role across the U.S. is: $100k - $105k/ year. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible for benefits including medical, dental, and vision benefits, health savings account option for qualified medical plan enrollments, accrual of up to 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, travel reimbursement, accommodations for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement as required by state or local law.
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About the Company
Aditi is a Digital Engineering Services company. We partner with established and emerging enterprises by leveraging borderless talent across three continents to achieve transformative outcomes that will reshape their trajectory.
We are committed to providing extraordinary experiences through all stages of the transformation journey to foster lasting relationships. We deliver tangible results through our broad range of services.
We lead and support our clients' efforts to discover, design, and deliver the products, systems,...
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