Skills

Communication Salesforce DevOps Test Sales Software Development Recruitment

Job Specifications

Job description:

Job Description

We’re seeking a client‑facing Senior Salesforce Admin to own production support and configuration across Sales/Service Cloud (FSC a plus). You’ll triage incidents, drive RCA, deliver admin/config solutions (users/roles/permissions, flows, validation rules, case processes), manage sandboxes and releases, and partner closely with business and clients

Develop software solutions by studying information needs, studying systems flow, data usage and work processes
Investigating problem areas followed by the software development life cycle
Facilitate root cause analysis of the system issues and problem statement
Identify ideas to improve system performance and impact availability
Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
Ensuring that code is error free or has no bugs and test failure
Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
Timely Response to customer requests and no instances of complaints either internally or externally

Job Requirements:

Salesforce Admin certification;

3-5 years’ Salesforce Administrator experience is required

Excellent communication

Experience with FSC knowledge/certificationApp Builder, Service Cloud advanced features, DevOps Center/Copado is preferre

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis.. Wipro provides equal opportunities to all and values diversity.

Experience: 3-5 Years
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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

About the Company

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With nearly 245,000 employees and business partners across 65 countries, we deliver on the promise of helping our clien... Know more