Job Specifications
Job Title: HR Operations Specialist
Duration: 6+ Months (Potential Extension & Conversion depending on Performance)
Location : Cambridge, MA
Pay range : $38-44/hr
Overview
Under the direction of the Shared Services Team, this role will support the new hire onboarding process. The onboarding process serves an important driver for enabling an efficient and positive experience for new hires.
Key Responsibilities
Coordinate and execute all administrative aspects of the onboarding process, including new hire welcome emails, onboarding portal, orientation logistics, documentation (I-9), etc.
Serve as a primary point of contact for new hires, ensuring they feel supported and informed throughout their onboarding journey.
Partner with hiring managers, IT, payroll, and other departments to ensure all onboarding elements are aligned and completed on time.
Support orientation sessions by coordinating schedules, agenda and providing travel information.
Continuously review and improve onboarding workflows, checklists, and communications to enhance the new hire experience.
Ensure compliance with internal policies and labor laws during onboarding, including the collection and storage of necessary documentation (e.g., I-9, tax forms, NDAs).
Maintain and update onboarding materials and knowledge base content to reflect current processes and brand messaging.
Track and analyze onboarding metrics (e.g., time-to-productivity, completion rates, feedback) and recommend improvements.
Support broader HR operations as needed, including triaging and assigning incoming requests via ServiceNow, tracking SLAs, producing regular ticket trends and reporting.
Qualifications
BA/BS Degree or equivalent work experience
Prior experience using HRIS systems, such as SuccessFactors, Workday or Oracle
Ability to work in a fast-paced environment while maintaining organization and prioritization
Strong verbal and written communication skills is a must
Strong Microsoft Office skills (Word, Excel, PowerPoint)
Strong client service skills; ability to establish and maintain effective working relationships
Attention to detail and pride in work
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
About the Company
Dexian is a leading provider of staffing, IT, and workforce solutions with nearly 12,000 employees and 70 locations worldwide. As one of the largest IT and professional staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was launched in 2023 and created from the combination of DISYS, Signature Consultants, and other strategic acquisitions.
Dexian fuses the best elements of its legacy companies to create a platform that connects talent, technology, and organizations to produce game-chan...
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