Job Specifications
Job Title: Business Analyst - Non-IT III
Location: Waterloo, ON (also open to Toronto) Work Model: Hybrid - 3 days onsite per week
Contract Duration: 18 months
This is an exciting opportunity to work on emerging technologies within a dynamic HR tech environment. The role supports a 3-year roadmap focused on enabling AI capabilities, performance enablement, and tech transformation. You'll collaborate with HR domain experts and contribute to impactful global initiatives.
Summary
As a Digital Business Analyst & Test Lead, you will partner closely with the Tech Enablement Lead, our Centers of Excellence and IT Partners, to support requirements elicitation and own the test strategy, execution oversight, and defect management for technology initiatives. You'll collaborate with global stakeholders, analyze workflows, and ensure successful delivery and continuous improvement across projects, incremental enhancements, and BAU.
What you'll do
Partner on requirements & design
* Facilitate discovery with business/HR partners; analyze and document business & user requirements and acceptance criteria in partnership with the Enablement Lead and CoE.
* Prepare/update functional specs, process maps, and UI/UX validation against agreed standards and personas using human centered design practices.
Own test strategy & execution oversight
* Define risk based test strategies (functional & non functional) including scope, entry/exit criteria, coverage targets, and reporting.
* Create/maintain test plans, suites, and requirements to test traceability (RTM); build and curate regression suites for repeatable, reliable releases.
* Coordinate test execution across system, integration, UAT, and release/regression cycles; ensure evidence capture and auditability.
UAT orchestration & release readiness
* Plan and lead UAT (scripts, data, participant readiness), align on acceptance criteria, facilitate triage & sign off, and support hypercare for early defect containment.
* Support vendor release assessment, testing and contribute to change management activities
Defect triage, metrics & reporting
* Run defect triage with severity/priority guidelines; drive cross team resolution with product, platform, and vendor partners.
* Publish quality metrics (coverage, pass rate, defect) and insights that inform continuous improvement in partnership with Project Management Office.
Non functional coordination
* Coordinate (with platform/security/UX teams) accessibility, performance, security/privacy, and reliability checks appropriate to HR SaaS and integrations.
Environments & test data readiness
* Align environment plans, test schedules, and release calendars; ensure synthetic/anonymized test data is used in non production to protect confidentiality.
Continuous improvement & knowledge
* Identify and implement process/documentation improvements (playbooks, templates, checklists, knowledge articles) to enhance quality, and colleague experience.
Nee hr domain experience. Understand talent of HR portfolio to help them be effective in this role
Candidate Requirements/Must Have Skills:
1. 3+ years in a Business Systems Analyst or HR Systems capacity supporting enterprise HR/PeopleComms technology (projects and BAU).
2. Hands on Test Lead experience owning test strategy, planning, execution oversight, and defect management/triage.
3. Experience with HR SaaS platforms such as Workday, Cornerstone, EdCast, Gallup, Workhuman, or similar.
4. Practical knowledge of SDLC (agile and/or waterfall), and functional/non functional test methodologies (user acceptance, system/integration, release/regression).
5. Proficiency with test & defect management tools (e.g., Test Plans/Xray, JIRA)
6. Strong facilitation and communication skills; comfortable leading workshops, UAT sessions, and triage with global stakeholders.
Nice to have
1. Human Centered Design exposure, CHRP/CHRL, or PMP.
2. Familiarity with accessibility testing practices, performance testing concepts, and HR data privacy standards.
3. Experience coordinating with vendors/managed services within HR tech ecosystems.
4. Configuration or Coding experience
Education:
* Bachelor's degree is preferred.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified ca
About the Company
Dexian is a leading provider of staffing, IT, and workforce solutions with nearly 12,000 employees and 70 locations worldwide. As one of the largest IT and professional staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was launched in 2023 and created from the combination of DISYS, Signature Consultants, and other strategic acquisitions.
Dexian fuses the best elements of its legacy companies to create a platform that connects talent, technology, and organizations to produce game-chan...
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