Job Specifications
At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why join us?
Our vision – we are building the worlds most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
Think without limits - Think fast, think fearlessly, and take the team with you
Own it and back yourself - Own the basics, own your role and own the results
Be relevant - Relevant to our people, our partners and the planet
Are you ready to join the Fearless?
Job Description
This role is based 5 days a week on site at our Shirebrook HQ
Supporting the HR Business Partners through the provision of generalist, proactive support on a range of employee relations issues
Providing an efficient service for employees requiring guidance, help and advice in respect of Company policies and procedures and Employment legislation
Creating a positive employee relations approach; supporting, coaching and upskilling Managers to fulfil their people management responsibilities
Providing operational support and advice on employee relations matters; such as disciplinary, grievance, appeals.
Supporting with redundancy consultation processes and TUPE when necessary.
Proactively dealing with absence management; assisting with the identification and resolution of problematic cases and long-term sickness issues, monitoring KPIs and trends to propose preventive measures
Managing an allocated employee relations case load
Assisting the team to support departments/teams through organisational change and embedding new structures and processes where required
Maintain employment legislation knowledge to provide sound guidance and expertise to management.
Working with the Management team to drive performance on key people metrics
Qualifications
Proven track record in a similar ER/HR role
Experience of handling ER cases including disciplinary and grievance, appeals, absence management and redundancy
Up to date knowledge of employment legislation including GDPR
High level of discretion and confidentiality
Resilient, flexible, assertive, and confident in approach
Effective communication and interpersonal skills
Ability to work under pressure and to deadlines
Ability to manage and prioritise a busy and varied workload
Excellent stakeholder, people and change management skills
Good analytical and systems skills
Customer focused approach
Problem solving ability in a fast-paced business
Additional Information
Along with your benefits package we also offer a wide range of perks for our colleagues:
Reward, Recognition and Opportunities
Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.
Fearless 1000 – By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.
*subject to terms and conditions
Frasers Festival – an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.
CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the fr
About the Company
Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse.
We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast.
We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores.
We’re pushing the boundaries of traditional retail environments; futur...
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