Job Specifications
Introducing Zinc Network
For over fifteen years, Zinc Network has been helping governments and businesses navigate the world's most complex challenges using communications, technology, and behavioural science. We work on some of the toughest briefs: protecting children online, strengthening democratic resilience, and championing purpose-driven technologies and organisations.
Working in partnership with a global network of media outlets, communities, and influencers, we help clients understand complex issues, design and deliver behavioural interventions, create compelling campaigns, activate trusted grassroots networks, and evaluate impact.
We're now building Kora — our AI-powered platform that systematises this expertise into scalable technology, enabling clients to work faster, more impactfully, and more cost-effectively.
We're looking for people who want to operate at the intersection of geopolitics, security, and technological disruption, and who are committed to building a safer, more secure world.
Outline of the job
We are seeking an experienced Senior Operations Manager to oversee the planning, logistics and financials aspects of multiple projects. They will provide overarching management of projects to ensure they are delivered on time, on budget and within the project scope, in the most efficient way possible. The Senior Operations Manager will report to the Head of Production & Operations.
The Senior Operations Manager is expected to be in our London office 2 days a week.
Key Responsibilities
Manage all financial, contractual and logistical elements of projects from inception to close-out
Understand client contracts, legal, and commercial and compliance requirements of each project to ensure effective delivery
Ensure projects are undertaken and deliverables produced within the scope of the contract and its terms and conditions
Manage all financial elements of the projects alongside the Project Accountant and Project Director from cost monitoring to processing invoices to financial reporting both internally and to clients
Coordinate a high volume of travel logistics working to the projects policies and regulations
Juggle multiple projects simultaneously
Work with the project management team to create and manage all project documents, .including Risk documents
As required, supervise and lead the assigned operations team, ensuring effective collaboration and coordination among team members
Ensure each project works to Zinc's internal policies and procedures
Resource all projects in line with requirements and budgets using a mixture of internal staff & freelancers, making sure all contracting is in place
Coordinate due diligence, contracting and onboarding of third-party suppliers and partners including grant recipients, and monitor delivery and compliance against those contracts
Obtain a good understanding of Zinc's software and be able to troubleshoot any problems experienced within the team
Requirements
What we need from you...
Experience in managing projects from inception to close-out
Experience of operations or project management on international donor-funded projects (FCDO, USAID, EU, UN or similar)
Experience managing a team of operations staff
Experience working with project-based staff, providing logistical and financial oversight on projects
Demonstrated experience in coordinating and cooperating with a wide range of stakeholders
Extensive eExperience managing multiple projects and competing deadlines simultaneously
Experience in conducting, reviewing and approving project procurements, grants, and purchase order agreements
Experience in budget management, and experience of various accounting software
Fluency in English
6 years of experience in a similar role
UK SC Clearance would be beneficial, but not a requirement
Area of Selection
We're committed to hiring a diverse workforce from different professional and cultural backgrounds, and to that end we encourage a variety of people to apply to join our company to represent the diverse range of subjects associated with our projects.
Conditions of Employment
Candidates who receive a job offer will be required to:
Disclose any previous disciplinary action against them resulting from a substantiated safeguarding (including any breaches involving trafficking- related activities) or workplace investigation
Undergo background checks including employment verification, sexual offender registry (as available), identity confirmation, and anti-terrorism vetting
How To Apply
Please include a cover letter stating how you meet each of the requirements.
If you require an accommodation to be made at any point throughout the recruitment process, please advise us when contacted.
About the Company
Zinc Network is a full-service communications agency that helps governments, communities, businesses, and NGOs address some of the most complex issues facing the world today and deliver positive social change. We work with global networks of influencers, including activists, NGOs, singers, sports stars, vloggers and businesses whom we partner with to deliver a broad range of campaigns. As an integrated communications agency, we are able to research, plan and execute complex multimedia campaigns using our in-house resources h...
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