Job Specifications
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Position Summary
We are seeking a highly strategic, organized, and results-driven Digital and Ecommerce Strategy & Operational Planning Team Leader to support the VP of DXP as a Chief of Staff. This role will act as a strategic partner and operational anchor, driving alignment, prioritization, and execution across digital and ecommerce initiatives.
The ideal candidate combines strong strategic thinking with operational excellence and thrives in a fast-paced, cross-functional environment. You will lead strategic planning, business rhythm coordination, performance reporting, and special initiatives that enable the DXP organization to scale and succeed.
Key Responsibilities
Strategic Planning & Alignment
Drive annual and quarterly strategic planning processes for Digital and Ecommerce functions.
Translate high-level business objectives into actionable roadmaps and OKRs.
Partner with cross-functional leaders (Business Units, Marketing, Merchandising, Technology, Supply Chain, HQ, etc.) to ensure strategic alignment and integration.
Operational Planning & Governance
Develop and manage business rhythms (quarterly reviews, budget cycles, executive updates).
Lead preparation of materials for executive presentations, board updates, and cross-functional reviews.
Manage critical cross-team workflows to ensure timely decision-making and execution.
Chief of Staff Support to VP, DXP
Act as a trusted advisor and thought partner to the VP.
Screen, prioritize, and delegate requests; ensure follow-through on key initiatives.
Represent the VP in select meetings, ensuring continuity and clarity of communication and decisions.
Performance Management & Reporting
Monitor and report on KPIs and digital business performance, identifying risks and opportunities.
Partner with analytics and finance teams to ensure consistent and accurate data reporting.
Develop dashboards and insights to support real-time decision-making.
Special Projects & Change Management
Lead high-impact projects that span digital product, ecommerce operations, and customer experience.
Drive initiatives related to process optimization, capability building, and organizational effectiveness.
Support transformation efforts, including change management and communication planning.
Required Qualifications
10+ years of experience in digital commerce, strategy consulting, business operations, or a similar function.
Bilingual in English and Korean.
Experience working closely with senior executives and leading cross-functional teams.
Strong strategic thinking, problem-solving, and analytical skills.
Exceptional communication, presentation, and stakeholder management abilities.
High proficiency in business planning, data analysis, and project management tools.
Preferred Qualifications
MBA or Master’s degree in Business, Strategy, or a related field.
Experience in a digitally native or Manufacturer-to-D2C environment.
Familiarity with ecommerce platforms, digital marketing, and product management.
Proven ability to influence without authority and drive change in complex organizations.
Key Competencies
Strategic Agility
Operational Excellence
Executive Presence
Cross-Functional Leadership
Data-Driven Decision Making
Proactive Problem Solving
Confidentiality & Discretion
Success Measures
Clear alignment across Digital Commerce strategic priorities.
Timely and effective execution of business rhythms and key initiatives.
High-quality executive-level reporting and communication.
Increased organizational efficiency and improved cross-functional collaboration.
Enhanced effectiveness of the VP, DXP, through focused support and leverage.
Recruiting Range
$170,000—$230,000 USD
Benefits Offered Full-Time Employees
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investmen
About the Company
At LG, we provide products and services aimed at helping people--at home, at work, or wherever life takes them. We accomplish this through the latest innovations in home appliances, consumer electronics, air conditioning and digital signage.
We strive to help people find reasons to be optimistic, for both our own team and the millions of consumers and businesses we serve globally.
In our transformation to a "smart life solution company", we focus on spreading the LG philosophy in everything we do.
Through intelligent desi...
Know more