Skills

Monitoring Training

Job Specifications

Job Introduction

As a SOC Analyst You Will

Monitor and analyse suspicious or criminal activity, through CCTV.
Support the co-ordination of store security teams, in the arrest and detection of offenders.
Monitor intruder detection systems and alarm activations and respond accordingly.
Monitor fire and life safety systems and alarm activations and respond accordingly.
Monitor Building Management Systems and alarm activations and respond accordingly.
Prepare police witness statements and evidence gathering for Crime & Investigations teams.
Work with Store Loss Prevention Teams to investigate internal and external crime and stock loss.
Intercept incident escalation calls and escalate as appropriate.
Monitor the security, safety and well-being of all team members, suppliers, visitors, and customers through monitoring of CCTV.
Ensure standards and measurements for the SOC, are met
Engage with Retail teams and other business stakeholders to drive security training and awareness, lessons learned and other continuous improvements

Key Responsibilities

Understanding of compliance with all associated statutory regulations and legislation
Day to day CCTV monitoring.
Day to day fire systems monitoring.
Day to day intruder alarm monitoring.
Day to day building services monitoring.
Incident reporting and escalation.
Working with Loss Prevention & Security Management.
Carry out analysis of security related incidents, where required

A Bit About You

An individual, who is enthusiastic and motivated
Some experience in Security procedures in a retail environment.
Experience and understanding of Security procedures and protocol
CCTV SIA Licence
Proficient with IT

This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business

Selfridges

About the Company

Our business was founded by American entrepreneur Harry Gordon Selfridge in 1909 and is widely regarded as the first and best example of a modern department store. In 2018, Selfridges was recognised as the Best Department Store in the World for an unprecedented fourth time, and will retain the honour until 2020. Selfridges has been a leading London retail destination and a UK landmark for over a century, challenging the rules of retail from day one. This award acknowledges that Selfridges has outstanding leadership in deli... Know more