Job Specifications
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
Our Mission
Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.
Job Summary
The Junior Salesforce Administrator at Filevine supports the ongoing configuration, optimization, and maintenance of our Salesforce environment. This role works closely with senior administrators, RevOps, Sales, Support, and Customer Success teams to ensure Salesforce is accurate, efficient, and aligned with Filevine’s operational needs. The ideal candidate is detail-oriented, eager to learn, and motivated to grow into a more advanced Salesforce or RevOps function over time.
Key Responsibilites
Assist with day-to-day Salesforce system administration, including:
User management (creation, deactivation, permissions, roles, profiles)
Data maintenance (imports, updates, data hygiene, deduplication)
Basic configuration (fields, page layouts, list views, queues)
Support the documentation and execution of routine audits and data quality checks
Monitor system performance and escalate issues appropriately
Build and modify automations using Flows, validation rules, and formulas under guidance from senior team members
Help maintain documentation of business processes, data models, and configuration changes
Support cross-functional teams by creating and updating reports, dashboards, and views to enable data-driven decision making
Partner with Sales, Marketing, Support, and Customer Success stakeholders to gather requirements for enhancements or fixes
Assist internal users by troubleshooting issues, answering Salesforce questions, and providing basic training or resource guides
Collaborate with RevOps and IT to ensure alignment on systems, data structures, and integrations
Participate in Salesforce enhancement projects such as:
Supporting integrations with tools like HubSpot, Gong, Outreach, or Filevine’s internal systems
Help test new features, UAT scenarios, and release changes
Qualifications
1–2 years of Salesforce experience (internship, admin support role, or relevant coursework)
Foundational understanding of Salesforce objects, fields, security, and reporting
Strong attention to detail and comfort working with data
Desire to grow into a more advanced Salesforce Admin or RevOps role
Excellent communication and documentation skills
Ability to learn quickly and take direction from senior administrators
Salesforce Administrator Certification or progress toward it
Experience with Salesforce Flow Builder
Familiarity with RevOps tools
Key Competencies
Problem-Solving: Able to break down issues and evaluate root causes
Curiosity & Learning Mindset: Actively looks for more efficient ways to support users and systems
Analytical Thinking: Capability to interpret data and identify inconsistencies
Collaboration: Comfortable working closely with multiple business units
Organization: Able to manage multiple small requests and prioritize effectively
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Cool Company Benefits:
A dynamic, rapidly growing company, focused on helping organizations thrive
Medical, Dental, & Vision Insurance (for full-time employees)
Competitive & Fair Pay
Maternity & paternity leave (for full-time employees)
Short & long-term disability
Opportunity to learn from a dedicated leadership team
Centrally located open office building in Sugar House
Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would li
About the Company
Filevine is changing the way legal work gets done for law practitioners and their clients. As the leading legal work platform, Filevine is dedicated to empowering organizations with tools to simplify and elevate complex, high-stakes legal work. Powering everything from document management and client communication to timekeeping, billing, payments, and business analytics, over 125,000 legal professionals use Filevine daily to deliver excellence in every contract, deadline, and result. In 2024, Filevine was named among the fas...
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