Job Specifications
Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.
Role Overview
We are seeking a visionary yet hands-on IT leader to reimagine and lead Banyan’s Corporate IT function. This role sits at the intersection of strategy and execution, ensuring that our IT environment is both future-ready and reliable day-to-day. The Head of Corporate IT will drive our digital workplace strategy, creating a seamless, integrated, and secure end-user experience that enables productivity across our globally distributed workforce.
The ideal candidate combines strategic foresight with operational rigor, partnering closely with executive leadership and stakeholders to modernize IT systems while championing a culture of service excellence, simplicity, and innovation. This leader will develop and execute an IT transformation strategy that modernizes our core systems, improves the employee technology experience, strengthens IT governance, and ensures we are resourced appropriately to meet evolving demands. The ideal candidate brings a strong foundation in IT operations and infrastructure, coupled with a strategic understanding of enterprise architecture and how IT can support scalable, secure, and cost-effective business processes. The candidate brings strong cross-functional partnership and communication abilities that enable aligned and successful execution of IT strategies.
Key Responsibilities
Strategic Leadership
Develop and execute a digital workplace strategy that prioritizes the employee experience while enabling scalability, security, and cost-effectiveness.
Develop and execute a multi-year IT transformation strategy that aligns with Banyan’s growth, operational model, and distributed structure.
Ensure the IT organization is resourced, structured, and empowered to deliver reliable, secure, and scalable support to employees across geographies.
Provide leadership across IT functions including user support, endpoint management, identity and access management, SaaS administration, and collaboration tooling.
Serve as a trusted advisor to executive leadership, translating business needs into IT priorities.
End-User Experience & Operational Excellence
Build a world-class end-user IT experience through proactive support, streamlined processes, and seamless collaboration tools.
Establish robust IT processes for onboarding/offboarding, SaaS provisioning, device lifecycle, and incident response.
Leverage automation and self-service solutions to reduce friction, improve visibility, and empower employees.
Continuously measure and improve employee satisfaction with IT services. Digital Transformation & Change Leadership
Act as a change agent, thoughtfully rolling out IT initiatives supported by clear communication and change management.
Drive adoption of modern workplace technologies, ensuring employees are equipped with intuitive, integrated, and secure tools.
Balance innovation and reliability—introducing forward-looking solutions while maintaining a dependable IT foundation.
Architecture and Governance
Set the vision for Banyan’s IT architecture in partnership with security and business stakeholders, ensuring it is modular, scalable, and aligned with cloud-first, zero-trust principles.
Champion identity-first security and governance across SaaS applications, devices, and data access policies.
Work closely with the shared security function to ensure compliance with internal policies and external regulations, and to enable rapid incident detection and response.
Define and enforce IT standards and policies that support efficient operations and strong governance without introducing unnecessary friction.
Qualifications
Must-Have
10+ years of progressive IT leadership experience in fast-paced, distributed, and scaling organizations.
Demonstrated success delivering a high-quality end-user experience and transforming IT into a strategic enabler.
Strategic understanding of enterprise architecture, SaaS-first infrastructure, and modern digital workplace solutions.
Deep expertise in Microsoft 365, Google Workspace, identity & access management, device lifecycle management, and ITSM platforms.
Proven ability to partner cross-functionally, build credibility, and lead through influence Nice-to-Have
Experience in organizations with a M&A or portfolio-based model.
Familiarity with compliance and certification fram
About the Company
Banyan Software provides the best permanent home for successful enterprise software businesses, their employees, and customers to preserve the legacy of founders, while helping grow the business into the future. We are on a mission to acquire, build and grow great software businesses that have dominant positions in niche markets all over the world. Today Banyan has over 1,500 employees throughout the US, Canada, UK, Europe, Australia and New Zealand. Founded in 2016 with permanent capital to preserve the legacy of founders, ...
Know more