Job Specifications
Our client is seeking a Technical Product Manager focused on their digital transformation to improve serviing their end customers.
Duration: 6 months + extension option
Location: 4d/week Markham
Responsibilities
Define and prioritize productm objectives aligned to organizational strategy and customer needs
Own value delivery from ideation through realization, coordinating multiple Agile teams and managing dependencies
Lead discovery sessions with business and technical stakeholders to identify needs, risks, and opportunities
Translate business requirements into user stories, epics, personas, and acceptance criteria
Create and maintain process maps, data flows, and solution documentation
Perform SQL-based analysis to support solution design, validation, and troubleshooting
Shape and prioritize product backlogs and participate in sprint planning and Agile ceremonies
Partner with QA teams to support test planning, execution, and release readiness
Support production issue resolution through root cause analysis and corrective actions
Lead value stream mapping initiatives to identify bottlenecks and improve flow
Apply Lean practices to improve cycle time, throughput, predictability, and delivery quality
Monitor and report on KPIs to drive measurable improvements in value delivery
Build strong relationships across engineering, product, operations, customer service, and vendors
Act as a bridge between business and technology teams to ensure shared understanding and alignment
Influence funding, capacity, and capability planning decisions
Ensure delivery adheres to regulatory, security, and operational requirements
Requirements
7+ years of experience as a Product Manager, Technical Product Owner, or Senior Business Systems Analyst, or Value Stream Owner
Experience delivering initiatives across multiple teams or business units
Strong expertise in requirements elicitation, documentation, and process design
Proven experience working in Agile or Lean-Agile delivery environments
Working knowledge of SQL for data analysis and issue investigation
Hands-on experience with tools such as Jira, Azure DevOps, or similar platforms
Strong analytical and problem-solving skills with a data-driven mindset
Excellent communication and stakeholder management capabilities
Demonstrated ability to translate complex concepts into clear, actionable outcomes
Experience with value stream mapping and continuous improvement practices
Familiarity with customer engagement platforms, digital workflows, or field service systems is an asset
PMP, Agile, or related certifications are considered an asset
About the Company
Advance your market position by adopting leading AI and Digital Solutions. In order to stay competitive in today's market, companies are needing to adopt innovative technologies and transform. Your digital transformation doesn't need to be complicated. With over 20 yrs experience of proven innovative technology delivery across M&A integrations, banking, consulting, insurance, human resources and financial, Resonaite's team will help you define and execute on your digital transformation strategies.
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