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USG Professionals Belgium
Functional/Process Analyst

Functional/Process Analyst

Hybrid

Mechelen, Belgium

Mid level

Freelance

16-12-2025

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Skills

Data Analysis SQL Agile methodologies Problem-solving Process Improvement Agile

Job Specifications

Are you an analytical talent with technical affinity and telecom experience? As a Functional/Process Analyst, you’ll act as the bridge between business and technical teams, focusing on improving the order-to-activation process. You’ll dive deep into systems and data, collaborate with multiple stakeholders, and translate complex challenges into sustainable solutions.

Your challenges:

Analyze current processes and systems to identify bottlenecks
Collaborate with internal teams and external partners
Design and implement process improvements
Use SQL & REST APIs for data analysis and troubleshooting
Act as a single point of contact and ensure clear documentation

What we expect from you:

Master’s or Bachelor’s degree in Business, Engineering, or related field
5–7 years experience in a similar role, preferably in telecom
Strong analytical and problem-solving skills
Hands-on mentality and stress-resistant
Fluent in Dutch & English; French is a plus

Nice to have:

Knowledge of agile methodologies
Familiarity with telecom products and ecosystems

Why this role is interesting:

Work on challenging process improvement projects
Collaborate with multiple stakeholders
Make a real impact on processes and customer satisfaction