Skills

Leadership ServiceNow Training Architecture Solution Architecture

Job Specifications

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio

Your Role And Responsibilities

Defining and detailing the scope of technical requirements into solution architecture and ability to drive an independent project from an architectural standpoint.
Understands client's business challenges and offering solution to address business needs.
Recommend experience in designing workflows to implement business processes.
Being familiar with executing system and user acceptance testing, user adoption, managing change and training methods
Provides advisory to clients on their ServiceNow roadmap
Actively participate in understanding customer problems

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

Extensive ServiceNow development experience
Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features.
Extensive experiences in deploying ServiceNow ITOM, ITSM, IRM or HRSD aligned with ServiceNow best practices.
Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions.
Experience coordinating with other process and integration owners
Fluent and written English

Preferred Technical And Professional Experience

Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
Manage technical governance, and a delivery operating model and success in driving complex issues through analysis and resolution.
Large program experience leading end-to-end architecture and design
Experience helping customers deploy and see the value of the products they have purchased.

About the Company

At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you're searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you. We're here to help every creator turn their "what if" into what is. Let's create something that will change everything. Know more