Job Specifications
Freddie's Flowers was founded by Freddie Garland in October 2014 with one ambition: to change people's relationship with flowers. We believe flowers aren't only for grand occasions, but they make every day special, inspiring creativity and sparking joy.
Our starting point was our direct-to-consumer subscription model, helping us grow a loyal UK following. We launched in Germany in 2020, and then in 2021 we secured significant backing from The Craftory, a like-minded purpose-led global investment house, helping us expand, develop and grow. 2023 saw us start our gifting service - bringing the best of Freddie's Flowers to everyone who needs it (even last minute!).
From the seed of an idea we continue to flourish; we're now a B Corp organisation. And our founding mission remains unchanged - to change the world of flowers, and to change the world with flowers.
About the Role:
As the Brand Director, you'll be the strategic lead for our brand - ensuring it grows with clarity, consistency, and resonance. You'll guide and support our brand vision, elevate execution across all customer touchpoints, and connect brand positioning to long-term business goals.
You'll be the key voice of the brand, ensuring everyone is aligned and empowered to deliver standout work - while keeping our brand emotionally rich, culturally relevant, and commercially sharp.
This is an ideal role for someone with deep brand building experience in consumer, lifestyle, or luxury categories who is looking for a high-impact position and isn't afraid to roll up their sleeves.
Responsibilities:
Brand Strategy & Positioning
Refine and evolve the brand strategy to drive awareness, growth, loyalty, and cultural relevance
Define brand architecture, messaging, and tone of voice
Lead seasonal and annual brand planning with input from key creative and commercial stakeholders
Brand Direction & Execution
Support and mentor the brand and creative teams to deliver emotionally compelling campaigns and content whilst championing brand consistency
Deliver highly effective campaigns and content across socials, partnerships, press and events with clear, measurable goals
Team Leadership & Collaboration
Manage and coach a Senior Brand Manager and Copy Lead, providing clear priorities and structured development
Represent the Brand team as part of the Senior Management Group
Act as a bridge between the creative and commercial teams, ensuring alignment
Nurture a positive and purposeful brand culture within the team
Growth & Innovation
Guide brand evolution as the company expands into new categories (e.g. gifting, retail, or international markets)
Use insight, intuition, and data to uncover brand opportunities and audience segments
Stay ahead of cultural trends and competitor activity
Requirements
An experienced brand leader (10+ years) with a background in consumer, beauty, lifestyle, or premium DTC
Willing and able to be hands-on in campaign planning and delivery
A sharp brand thinker with a deeply creative instinct and commercial awareness
Highly collaborative and emotionally intelligent, with a mentorship mindset
Comfortable working closely with a founder and creative-led team
Excited to build something beautiful, joyful, and culturally meaningful
Benefits
Option to buy extra holiday days
Discounted flowers for friends/family
WFH (where applicable)
Learning and Development Support
Cycle to work scheme
Employee Assistance Programme
Discounted gym membership
Cash plan with Medicash
Health and wellbeing sessions with The Mind Clinic
Team socials and events
Bi-Weekly lunch
And Flowers!
Inclusion:
Freddie's Flowers recognises our success is dependent on the success of our people. Freddie's Flowers is committed to creating an inclusive work environment with a diverse workforce where everyone feels safe and valued. All applicants will receive consideration for
About the Company
Freddie’s Flowers is a fast-growing direct-to-consumer flower business based in the UK and Germany. It all started with Freddie Garland delivering weekly flowers to his Mum & Dad’s neighbours back in 2015 in a knackered old milk float. Our wonderful team is now delivering thousands of boxes every day, but Freddie’s original idea hasn’t changed - to change people’s relationship with flowers. We want to bring the happiness and joy of arranging and experiencing your own flowers into everyone’s home, and in a way that has as lit...
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