Skills

Communication Product Management Attention to detail Architecture Information Architecture Organization Marketing Project Management

Job Specifications

Please note that this is a contract role providing services to Amazon through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by a contract staffing supplier and will not be an employee of Amazon.

Job Summary:

This is an exciting opportunity to play a pivotal role in a large-scale digital transformation initiative that will reshape how employees access and interact with critical HR information. You will be at the forefront of modernizing content delivery by preparing and migrating a substantial portfolio of employee-facing materials into a cutting-edge content management platform designed to support AI-augmented experiences. Working collaboratively with stakeholders and technology partners across the organization, you will ensure seamless content migration while maintaining data integrity and consistency throughout the transition. Your expertise will be instrumental in transforming traditional long-form content into dynamic, metadata-rich fragments that can be reused across multiple channels and audiences. This temporary engagement offers the unique opportunity to shape content strategy, develop standards, and optimize workflows that will impact thousands of employees globally while gaining valuable experience with emerging AI-powered content delivery technologies.

Responsibilities:

- Ensure content is reviewed and updated by content owners in preparation for migration to the new platform through comprehensive recertification processes

- Participate in testing and sign-off procedures to validate successful content migration through automated scripts with correct metadata and content structure

- Collaborate on strategy to transform single-use long-form content into reusable content fragments and secure testing approval from content owners

- Contribute to the development of team style guidelines and content standards while identifying optimization opportunities based on AI personalization capabilities

- Identify areas for improvement in content management workflows and systems, partnering with global teams and product management on enhancements

- Manage cross-organizational stakeholder relationships to publish content for complex features, including setting deadlines, assigning tasks, managing dependencies, and escalating risks

- Adhere to and promote the use of content taxonomy to enable discovery and reusability by ensuring all content is appropriately tagged and described

- Identify opportunities to reuse content and reduce manual effort required to maintain duplicate information across multiple locations

- Respond to customer requests to create and update content in the content management system aligned with process and policy changes within defined SLAs and delivery timelines

Skills:

- Professional content management experience using enterprise systems like Adobe Experience Manager or Contentful

- Project management capabilities with proven ability to coordinate complex initiatives

- Excellent writing and editing skills with strong command of grammar and style

- Content operations experience specifically managing content for AI applications

- High attention to detail and adherence to style guidelines

- Strong judgment and open communication abilities

- Ability to prioritize and manage multiple stakeholder needs in fast-paced environments

- Capability to learn and explain complex business processes effectively

Experience:

- 4 or more years of professional content management experience in systems such as Adobe Experience Manager or Contentful

- 2 or more years of project management experience

- Experience working with reusable or headless content preferred

- Experience with information architecture and content models preferred

- Work experience in global and cross-functional team environments preferred

- Experience in multi-language publishing environments managing content for international audiences preferred

Qualifications:

- Bachelor's degree in Marketing, Communications, Human Resources, or a related field preferred

Additional Details:

Location: Arlington, VA and Seattle, WA (onsite)
Duration: 12months
Pay Range*: $32-$35
Weekly Schedule: 40 hours

AGS is an equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We Will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.

About the Company

Amazon tiene la misión de ser la compañía más orientada al cliente del mundo, en la que las personas puedan encontrar prácticamente cualquier producto que quieran comprar en línea. Conscientes de que nuestros clientes buscan precios bajos, gran variedad y comodidad, nos esforzamos en exceder sus expectativas, y es por este motivo que Amazon continúa creciendo y afianzando su posición entre las plataformas de comercio en línea líderes del mundo. Creado por Jeff Bezos, el sitio web Amazon.com abrió sus puertas virtuales en 19... Know more