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NTek Software Solutions
IT Support Engineer

IT Support Engineer

Hybrid

Brussels, Belgium

Full Time

05-12-2025

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Skills

ServiceNow Training Linux Operating Systems Windows Organization

Job Specifications

Role Description:

Provide hands-on technical support for desktops, laptops, printers, scanners, handheld devices, access points, Wi-Fi devices, and mobile devices. Install, configure, and maintain operating systems (Windows, macOS, Linux) and standard business applications. Respond to incidents and service requests logged via the IT service desk, ensuring timely resolution or escalation. Troubleshoot network connectivity issues, including LAN, Wi-Fi, and VPN access. Assist with onboarding and offboarding of employees, including hardware setup, user access, and data migration. Maintain accurate records of work performed using the organization’s ITSM tool (ServiceNow) and update CMDB when required. Support audio visual equipment for meetings and video conferencing. Liaise with hardware vendors for repair/replacement under warranty. Ensure compliance with IT security and asset management policies. Provide basic training to users on IT equipment and systems. Handle stock management.

Competencies:

Desktop Management – Infrastructure Services (IS) DUTCH AND FRENCH + ENGLISH

Experience (Years): 2–4 Years

Essential Skills:

Desktop, laptop, and peripheral device support

OS installation and maintenance (Windows, macOS, Linux)

Network troubleshooting (LAN, Wi-Fi, VPN)

ServiceNow ITSM usage

Hardware and asset management

User onboarding/offboarding

Vendor coordination and stock management

Desirable Skills:

Basic audiovisual (AV) support

End-user IT training

OLEN, HOBOKEN, Brussels BELGIUM

Languages :Dutch + French Fluent

About the Company

At NTEK Software Solutions, we specialize in premium staffing and cutting-edge software development Services to empower businesses globally. Whether it’s full-time hiring, contract staffing, contract-to-hire, or staff augmentation, we ensure the right talent meets the right opportunities. Beyond staffing, we deliver high-performance software solutions, helping enterprises scale, innovate, and stay ahead in the digital landscape. With a global reach and a commitment to excellence, NTEK is your trusted partner for talent acqui... Know more