Job Specifications
The Company
Renata SA is a global leading manufacturer and supplier of primary and secondary micro-batteries and battery solutions. Company headquarters is located in Itingen near Basel, Switzerland. Our company is always just a moment ahead of its time. Even as long ago as the 1970s we specialized in coin cells. Since 1982 we have been a part of the renowned Swatch Group SA. Initially we concentrated on the quartz watch industry. Today we are developing and producing innovative, economical and premium products both for watches and also for industrial applications. Our particular emphasis continues to be on resource-saving and environmentally friendly solutions.
Job Description
Sales Operations Manager
As a Sales Operations Manager with the Renata Brand of the Swatch Group US., the position will be responsible to support the function of the business by managing the areas of sales planning, pricing, reporting, order maintenance, shipping/receiving, point-of-sale, inventory, operating budgets/invoicing/expenses.
This is a office-based position, Monday through Friday.
Profile
Primary Duties And Responsibilities
Manage daily sales operations, order processing, and customer deliveries via SAP.
Coordinate with sales, logistics, and production for accurate, timely fulfillment.
Monitor inventory, lead times, and shipping schedules; validate order accuracy.
Maintain product data and part numbers in SAP.
Lead process improvements in the order-to-cash cycle.
Ensure data integrity across ERP systems and support system updates.
Oversee compliance with trade regulations and company policies.
Supervise and train the Customer Service Team on systems and processes.
Align team performance with operational goals.
Collaborate with RSMs to compile and analyze sales forecasts.
Generate and distribute sales reports (e.g., Flash, Channel, Account Trends, Budgets).
Track sales volume against open orders and deliveries.
Support product pricing aligned with margin targets.
Implement and communicate price changes across departments.
Maintain price lists and manage marketing budgets with RSMs.
Assist with account setup, closures, and credit approvals.
Monitor credit holds and facilitate timely order releases.
Provide delivery tracking and customer support as needed.
Plan and execute trade shows and promotional events.
Manage promotional inventory and materials.
Analyze stock and place purchase orders in SAP.
Coordinate availability and delivery of backordered products.
All duties assigned by Management
Professional Requirements
Education and Experience Requirements
Must have a High School Diplomas;
An Associates or Bachelors degree in Business Administration, or other relevant major, MBA a plus
Must have 4-6 years experience in one or more of the following - Operations, Logistics, Sales, Brand Management, Retail, Marketing, Allocation, and Planning
Must have previous management experience
Must have knowledge of SAP
Must be proficient in Microsoft Office (Outlook, Word, Excel & Powerpoint) with an ability to learn company-specific programs
Must have excellent verbal and written communication skills; strong interpersonal skills
Ability to prioritize and plan work activities as to use time efficiently is required
Must be organized, accurate, thorough, and able to monitor work for quality
Must be able to sustain level of professionalism; friendly demeanor;
The ability to work well with all levels of internal management and staff
Ability to multi-task and handle changing priorities
Able to work well with minimal supervision; self-starter
Ability to learn fast, handle multiple tasks, high energy, sales oriented and an analytical thinker
Collaborator ensuring compliance with established due dates
Bilingual is a plus
Benefits Program
The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.
Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
Company paid life insurance and Long Term Disability
18 days of PTO per year, 1 Month PTO after 5 years
Special bucket of sick time per year extended paid time for medical, parental and military leave
Holiday pay
Voluntary FSA, STD, Accident/Hospital Indemnity insurance
Employee product discount
For more information please see https://transparency-in-coverage.uhc.com/
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Job Location: 800 Northwest 62nd Avenue, 33126 Miami FL, United States (Florida)
Company Address: The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000 Miami, FL 33126 USA
About the Company
Renata SA, with its head office in Itingen (Switzerland) is a leading global manufacturer and supplier for watches and OEM electronic industry. We offer a wide range of different battery technologies: silver oxide batteries (for watches, industry and medical), 3V lithium batteries as bare cell and with soldering tabs for industrial applications and consumer market, encapsulated 3V lithium batteries, battery holders, zinc-air batteries for hearing aids, thin-film batteries, rechargeable coin cells and free forded rechargeable...
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