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GeBBS Consulting

ServiceNow Product Consultants

Hybrid

Reston, United states

$ 77 /hour

Mid level

Full Time

08-12-2025

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Skills

Salesforce ServiceNow Customer Service Agile Recruitment

Job Specifications

GeBBS Consulting is a healthcare technology professional services and consulting firm based in Towson, Maryland servicing clients throughout the US. We are celebrating our 28th year in business. We have two divisions: 1) Hospital / Provider Practice 2) Managed Care / Payer Practice – we work directly with health plans (very strong in the Blue Cross Blue Shield space). GeBBS Consulting has over two decades of experience supporting healthcare clients throughout the US.

We are currently hiring ServiceNow Product Consultants and Business Analysts to support one of our LARGEST and long-term Blue Cross Blue Shield partners!

Summary: The hired consultants will support a ServiceNow product implementation specifically for CSM and ITSM modules.

Location: Hybrid, 1-2 days a week onsite in Reston, VA. Candidates MUST reside in DC, MD, VA areas.

Required Skills:

6+ years of experience in a Product Owner or Business Analyst role
Experience building a product roadmap for ServiceNow or Salesforce for a contact center or customer service environment. (ServiceNow strongly preferred)
Experience with Scaled Agile Framework (SAFe)

If you are interested in exploring this career opportunity with GeBBS Consulting, please reply with your current resume and the best time to contact you.

Recruiting Fraud

Over the past year, online recruitment scams have increased frequently, impacting both applicants and employers. To help protect yourself against potential scammers, please note the following recruitment practices employed by GeBBS Consulting.

GeBBS Consulting uses a single domain name for all recruiting activities and all Authorized GeBBS Consulting Recruiters use the same domain name for all email correspondences. The official GeBBS Consulting domain is gebbsconsulting.com. If you receive emails or are directed to an email other than GeBBSconsulting.com, you are not responding to GeBBS Consulting.
GeBBS Consulting screens applicants through a combination of over-the-phone, video and in-person meetings.
GeBBS Consulting will never ask a candidate for payment of any kind as part of the hiring or onboarding process.

About the Company

GeBBS Consulting is a Healthcare Technology Professional Services and Consulting firm providing best of class end-to-end technical, business, strategic, and operational consulting services to the healthcare Payer / Managed care; Provider / Hospital; and Public Health industries. GeBBS has a team of highly skilled professionals with extensive experience and a successful track record in their particular area of expertise. We are experts in the healthcare industry, have the best talent in the industry, and a cost structure that... Know more