Job Specifications
at Masco Canada (On-Site – St. Thomas, ON Office)
Come build the future with us! At Masco Canada, we are passionate about delivering innovative solutions and exceptional customer experiences. We are looking for a Quality Engineer to join our quality team and help shape the future of our business. If you are eager to learn, thrive in a dynamic environment, and want to make an impact, this opportunity is for you!
What You Will Do
Reporting directly to the Manager, Advanced Quality, you will support our customers through maintaining good quality products, by applying quality engineering methodologies to our internal production as well as supplied products. This role will support warranty, field issues, our supplier's quality, and the launch of new products.
Primary Responsibilities & Duties:
Support New Product Development using APQP/stage gate processes (timelines, PPAP, FMEAs, Control Plans, MSA, inspections, gauge reviews).
Develop and implement inspection, testing, and measurement systems.
Conduct internal and supplier audits.
Maintain and improve quality system documents (procedures, work instructions, forms).
Manage non-conforming material and lead cost-of-quality (COQ) improvement projects.
Deliver training on quality tools, methods, and key product characteristics (KPCs).
Act as a subject matter expert in problem-solving and root cause analysis (8D, A3, 5 Why, Fishbone).
Lead hands-on problem-solving events and drive corrective actions.
Support tracking and improvement of Key Performance Indicators (KPIs).
Provide guidance on inspection techniques and measurement systems.
Communicate and resolve quality issues across teams and with suppliers.
Create and present clear, concise reports to internal teams and leadership.
What You Will Bring
College or Bachelor's degree in a related field.
5+ years of quality engineering experience (automotive or lean manufacturing is a plus).
Knowledge of APQP/PPAP processes.
ASQ Certified Quality Engineer and Six Sigma (Yellow/Green/Black Belt) are assets.
Strong communication, leadership, and project management skills.
Hands-on approach with the ability to manage multiple projects independently.
Proficiency in Microsoft Office; able to read blueprints and apply GD&T.
Experience working with suppliers, audits, and unionized environments is an asset.
Willingness to travel to U.S. locations and work globally with customers/suppliers.
Committed to continuous learning and professional development.
Critical Experience & Competencies
5–7 years of experience in quality engineering or quality management within a manufacturing environment
Strong knowledge of advanced quality planning tools and methodologies (e.g., APQP, FMEA, PPAP)
Proven leadership ability to manage cross-functional projects and drive accountability
Analytical mindset with the ability to assess data and implement effective solutions
Effective communication skills for engaging with teams, suppliers, and customers
Detail-oriented with strong organizational and documentation capabilities
Proactive and process-focused approach to continuous improvement and risk mitigation
Working knowledge of regulatory and customer-specific quality requirements
WHAT'S IN IT FOR YOU?
Competitive Rewards and Compensation
Defined Contribution Registered Pension Plan (optional) with employer matching
Deferred Profit-Sharing Plan (DPSP)
Benefit insurance coverage from Day 1, including health, dental, and travel insurance
Employee Assistance Program (Dialogue) – access to health and wellness resources
Employee Store, Employee Purchase Program, Dell Discount Program, GoodLife Fitness Discounts, and more
2 paid volunteer days to support the communities we live and work in
Opportunities for development and growth, including Onboarding, Buddy and Mentoring programs, LinkedIn Learning, and other virtual and in-class learning opportunities
Participation in employee-led committees such as the Wellness Committee, Masco United (DE&I Committee), Philanthropy Committee, Organizational Pulse Committee, or employee impact groups
Why Join Masco Canada?
Over a Century of Excellence – With more than 100 years of experience, Masco Canada has established itself as a leader in the building and home improvement industry.
Diverse Brand Portfolio – We proudly offer 12+ brands delivering 20,000+ innovative water solutions, shaping the future of plumbing and home improvement.
Innovative Solutions – Our commitment to cutting-edge plumbing and water technologies keeps us at the forefront of the industry.
Collaborative & Inclusive Culture – We foster an environment where all employees are valued, respected, and empowered to contribute and grow.
Opportunities for Growth – We support continuous learning, career development, and professional growth, helping you achieve your full potential.
Making an Impact in Our Communities – We believe in giving back and actively supporting initiatives that make a difference in the communities where we live and work.
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About the Company
From the fashionable faucets, luxurious showers and premium bathtubs found in residential homes, to the robust, vandal resistant and hygienic products found in commercial facilities, and the parts needed to install, service and repair plumbing fixtures, Masco Canada delivers innovative water solutions to the Canadian building and home improvement markets. With roots in Canada that date back over 100 years, Masco Canada now consists of more than 600 employees who provide customers from coast-to-coast with ideas, information a...
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