Skills

Communication PowerShell GitHub CI/CD DevOps Monitoring Version Control Azure DevOps Test Problem-solving Research power bi Azure Organizational Skills Terraform Infrastructure as Code Microsoft Azure

Job Specifications

Summary:

The Senior Cloud Engineer is a Senior role within the Enterprise Applications Team that is critical in the support of our client’s application portfolio. This position requires proficiency in all aspects of Microsoft Azure Cloud deployment, configuration, third-party integration, implementation, and support. The candidate should be self-driven and self-sufficient and will work closely within other teams within the Strategics Accounts Engineering Group and client contacts to provide high-quality operational and project support.

Key Responsibilities:

Support clients’ existing Microsoft Entra, Intune and M365 infrastructure, including configuration and new feature updates
Resolve performance issues and complete root cause resolution
Gather client requirements for configuration, customization and integration and deliver these requirements to the client’s satisfaction
Design, test and implement installation processes for upgrades and new cloud applications
Provide clear and early communication, ensuring that all relevant parties are kept informed of progress, issues, and difficulties
Document standard resolutions so that common issues can be resolved without requiring escalation
Train other staff members as needed
Work with the client’s InfoSec Team on best practices for cloud services
Provide support, guidance and monitoring of infrastructure and equipment related to enterprise applications
Participate in thorough impact analysis of all assigned application and infrastructure activities and understand the impact of work on systems and the business
Ensure applications follow security best practices using established standards such as Center for Internet Security
All other duties as assigned

Qualifications:

Bachelor’s degree
6 years of experience supporting enterprise and business applications
4 years of cloud infrastructure experience with Azure
4 years hands on experience with Entra, Intune, Conditional Access, M365
Ability to complete root cause analysis on application-related issues
Expert problem-solving skills in multiple operating environments
Strong organizational skills: ability to prioritize and meet multiple deadlines
Ability to multi-task in a fast-paced environment
Proven ability to troubleshoot connectivity and performance issues that involve network infrastructure
Ability to research new or alternative cloud application technologies
Strong verbal and written communication skills. Ability to work with clients on requirements, design and implementation documents
Strong technical documentation skills
Strong Power BI
Strong PowerShell scripting
Strong understanding of the design, deployment and maintenance of Microsoft Entra, Intune and M365 including new cloud subscriptions, conditional access, migration to M365 Universal add-ins from COM/VSTO add-ins
Experience with Azure DevOps and CI/CD tools, GitHub and version control
Familiarity with Infrastructure as Code (IaC) such as Terraform. Microsoft certification AZ-400 desirable
Familiarity with virtual environments and cloud solutions
Familiarity with vulnerability scanning tools such as Nessus and Qualys

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About the Company

K2 Services, LLC is a leading technology-enabled services provider, specializing in IT managed services, unified support and enterprise technology platforms for the legal industry. Our comprehensive portfolio provides an inclusive enterprise IT function to allow our clients to focus on core business initiatives. Our targeted offerings address specific areas of need including IT hosting and consulting services, 24x7 help desk, network and security operational center support and enterprise application platforms. We simplify a ... Know more