Skills

Communication Teamwork Salesforce Quality Assurance Market research Decision-making Research Research methodology Attention to detail Coaching Marketing Project Management

Job Specifications

About Dialectica

Dialectica is a leading B2B information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.

Dialectica has been recognized as one of Europe's fastest-growing companies by the Financial Times for 5 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.

We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.

With a global presence spanning 5 offices across 3 continents and a highly-trained team of over 1,000 employees, we are always looking for individuals who share our belief that our work transcends individual and organizational benefits, contributing significantly to the collective advancement of society. Our values serve as a mirror reflecting our culture and beliefs, defining not only who we are but also shaping how we work and what we stand for. These values include:

Respect
Teamwork
Ownership
Growth Mindset

Job duties:

Business Unit Management & Team Coaching:

Manage and coach Associates in Dialectica's highly specialized market research methodology, technology workflow, coaching practices and compliance processes
Conduct weekly and monthly performance review & catch up sessions
Design and implement career development plans for team members
Run morning and midday meetings with the whole team
Deliver company's L&D sessions to the team/unit/new hires
Assess team's hiring needs and align those with hiring cycles/workforce planning
Conduct interviews to attract talent/interviewing and hiring
Represent the company in marketing events to expand branding

Client Oversight:

Reviewing client project briefs to understand their knowledge gaps and conduct high level industry and company research to identify the most relevant experts
Utilizing phone, LinkedIn, and email outreach to connect with experts
Critically screening experts for their suitability and relevance to address a client's needs with an emphasis on quality
Oversee day to day and strategic relationships with clients
Oversee project/service delivery and quality assurance to ensure client satisfaction
Leverage client relationships to further broaden the company's footprint
Hold frequent client meetings (virtual, face to face) to strengthen the successful partnerships
Ensure prompt financial and invoicing processes are followed

Project Management:

Prioritize and delegate client projects to ensure appropriate resourcing across team members
Review active projects and track progress; providing guidance and course correction when needed
Communicate with project stakeholders to ensure alignment and delivery against responsibilities
Conduct client feedback calls upon project closure in order to receive client's feedback/project improvement
Account Management with direct responsibility to maintain and expand the company's relationship with client groups
Account budgeting/forecasting at the end of each year for the year to follow

Requirements

College-level diploma or certificate in a field deemed relevant by the employer
Minimum of one (1) year experience as a strategic advisor in process optimization and organizational growth in consulting and in Expert networks industry
Proven skills in People Management, managing teams of 3-5 people
Advanced proficiency in Google suite (Google Sheets,Google Docs, Google Drive, etc.) and Salesforce
Familiarity with digital collaboration tools and knowledge management platforms is an asset
Fluency in English, verbal and written
Fluency in French, verbal and written, is a great asset
Have a strong entrepreneurial drive and "attention to detail" mindset
Excellent interpersonal and strong communication skills with proven experience in communicating effectively
Strong team participation skills, particularly in teams with diverse skills and backgrounds
Be a results-driven team contributor who can effectively manage their time while maintaining a positive and "can-do" attitude

Benefits

Terms of employment:

Permanent position
Full-time position
Annual base salary between 75 000$ and 90 000$
Work location: 425 Av. Viger, Suite 200, Montréal (Québec), H2Z 1W5 Canada
Hybrid work policy
20 paid vacation days
Dental and extended medical insurance plan
Long term disability insurance
Registered Retirement savings Plan
Access to bonus scheme

The company recruits experts from all over the world in all industries for its clients primarily located outside Quebec, with the support of the company's other offices located outside Quebec with which intera

About the Company

Dialectica is a B2B information services firm that serves the world's top business professionals, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions. Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 5 years in a row, a Top Employer for ... Know more