Job Specifications
About The Role
Reporting to: Senior Account Director
Fuse is seeking an experienced, ambitious and motivated Senior Account Manager to join the Events & Live Experiences Team. This role will be working on one of our motorsport clients, taking on responsibility for developing and implementing world class events, hospitality programmes and brand experiences, at track and away from track. This role will be supported by junior team members and will be reporting to the Senior Account Director. This role requires a deep understanding of production, global event planning and management, VIP hospitality, and client servicing. Experience in Formula One is preferred.
Client & Stakeholder Management
Act as a primary point of contact for the client, ensuring seamless communication and alignment on objectives and messaging
Build strong relationships with key stakeholders, including other partners, rights holders, vendors, suppliers, partner agencies and internal teams
Provide strategic recommendations to enhance the client’s presence and overall guest experience
Production, Hospitality & Activation Management
Oversee the planning and execution of VIP hospitality programmes at Grand Prix events globally, both at track and off track
Work closely with suppliers, hospitality providers, rightsholders and race promoters to ensure premium experiences befitting the guests and clientele in attendance
Overseeing and management of production and build of hospitality spaces and activations from brief and design through to build and delivery, ensuring brief is met and pulling through core client narrative and messaging to relevant touchpoints
Working closely with the production supplier(s) to ensure client expectations are met and suite spaces are delivered in accordance with designs and within budget allocated
Coordinate guest logistics as required, including travel, transportation, accommodation, pass and ticketing management and access
Overseeing and regular check ins with ticketing and guest management system provider to ensure client and guest needs are met
Ensure all hospitality activations align with the client’s brand and strategy
Global travel and logistics management, including planning of shipments and management of transport and global travel
Project Management & Budget
Manage budgets, ensuring cost efficiency and accurate finance reporting
Oversee contracts, invoices, and financial reconciliation with vendors and suppliers
Seek cost saving measures and efficiencies for the client where possible
Regular interaction and reporting to senior members of the team
Manage team members, ensuring tasks are being completed efficiently and correctly whilst ensuring avoidance of any conflict and recommendation of solutions
Ensure seamless delivery of all project elements within scope, budget and deadlines
Pursue opportunities to grow business organically
On-Site Execution & Team Leadership
Oversee install and dismantle of suite spaces onsite, ensuring build schedule is maintained and all elements are fabricated according to the designs signed off by the client, keeping clients and internal team updated on progress throughout
Lead on-site event operations, ensuring flawless execution and troubleshooting any challenges
Manage internal team, brand ambassadors and hospitality staff to deliver best in class experiences
Management of VIP / celebrity guests including but not limited to, logistics, pass management, and security
Work across multiple time zones and be available for global travel
Reporting & Performance Analysis
Track and report key metrics related to guest satisfaction, hospitality performance, and brand impact
Provide post event analysis, insight, and recommendations for continuous improvement
Present reports and debriefs to clients and internal stakeholders
Desired Skills & Experience
Experience in account management, event management, production and hospitality, ideally within sports marketing agencies or Formula One
Experience working on global brands is preferred
Proven track record in delivering high profile events and managing premium / VIP client experiences including production of event spaces / structures
Excellent project management and multitasking skills, with the ability work under pressure
Ability to anticipate problems / issues and suggest proactive resolutions to be put into place
Strong budget management and negotiation skills, including use of Microsoft Excel
Strong operations and logistics management skills, including, planning of shipments, management of transport and global travel
Presentation skills (verbal and written), internally and to clients / suppliers, including use of Microsoft PowerPoint
Exceptional client servicing and communication skills (verbal and written)
Team management – management and coordination of junior team members
Attention to detail and organisation
Ability to work in a fast paced, high-pressure environment, including working across various time zones and internati
About the Company
Culturally Connected, Seriously Effective.
A global agency with local expertise, connecting brands to the things that matter most to their audiences in culture through partnerships in sport, music, film & television, gaming & esports. These connections make our clients more memorable - the key to unlocking effectiveness.
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Our work has won numerous awards, and the industry frequently recognises our people as top performers in the...
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