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Legacy London Recruitment
Account Manager - Luxury Retail Brand - London

Account Manager - Luxury Retail Brand - London

On site

London, United kingdom

Junior

Full Time

09-03-2026

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Skills

Communication Monitoring Problem-solving Sales Merchandising Marketing

Job Specifications

We are recruiting for a proactive and driven Account Manager to join a luxury retail brand in Central London, who specialise in hosting private and exclusive sample sale events for a large number of luxury retail brands.

You will be responsible for overseeing the full organisation of our private sales events - everything from planning and operational management to delivering post-event reports for our partner brands. As a true brand ambassador you will act as the key point of contact for our brand partners and internal teams, ensuring that every event exceeds expectations in both revenue and customer satisfaction.

KEY RESPONSIBILITIES

Event Planning in Collaboration with Partner Brands:

Develop tailored marketing for event invitations based on customer segmentation
Analyse the product offer to optimise its appeal
Review pricing strategies and product segmentation
Plan event layouts and merchandising strategies
Set sales objectives (e.g. conversion rates and revenue) in alignment with senior management
Brief the sales team to ensure clarity and alignment

Event Management and Performance Monitoring:

Oversee the event’s execution (layout, merchandising, staff readiness, etc.)
Monitor key performance indicators (KPIs) such as revenue, visitor numbers, average spend, sell-through rates, and margins
Adjust strategies in real-time, collaborating with the brand to address performance gaps
Implement marketing tactics to boost conversion rates and revenue during the event
Provide daily updates and performance reports to the brand

Post-Event Reporting and Analysis:

Compile and share detailed sales statistics with the brand
Prepare a full profit-and-loss report for the event
Deliver a comprehensive marketing review, highlighting successes and areas for improvement
Suggest strategies for future events, including formats, dates, venues, and commission rates

WHO ARE YOU/QALIFICATIONS AND SKILLS NEEDED

At least 3 years of professional experience in purchasing, merchandising, or collection management
Strong knowledge of the fashion and luxury industries, with a keen eye for products and trends
Proven experience in purchasing and B2B client management
Familiarity with retail and event planning
Ability to handle the fast-paced nature of live events
Skilled in managing profit-and-loss accounts
Proactive, entrepreneurial mindset with strong problem-solving abilities
Detail-oriented, highly organised, and focused on excellence
Strong communication and interpersonal skills at all levels
Results-driven with a collaborative, positive attitude
Charismatic, approachable, and motivational for team.

The company are offering a competitive salary + bonus opportunities and great benefits.

About the Company

At Legacy London Recruitment, we're more than just a recruitment agency - we're your strategic partners in talent acquisition. With a combined 40 years of experience in the industry, we understand the intricacies of finding the perfect fit for both candidates and clients. Our unwavering commitment to building relationships, fostering growth, and leaving a lasting impact sets us apart in the competitive world of recruitment. Know more