Job Specifications
Company Description
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Job Description
The Operations Coordinator is a hands-on support role that assists the District Manager with the day-to-day management of multiple remote hospitality projects across Northern Canada (NWT and NU). This position is responsible for building and maintaining staff schedules, coordinating personnel requirements, managing HR administration and payroll, and providing additional operational support as needed. The Coordinator will work closely with project teams to ensure smooth schedule execution, compliance with company and client standards, and effective communication across all levels. This role is designed as a developmental pathway to the Operations Manager position.
Ideal candidates will have experience in remote camp or project environments, strong organizational and interpersonal skills, and the ability to thrive in challenging, dynamic settings. Willingness to travel for extended periods and work weekends is essential. This is a field based hands on, site based position.
Responsibilities
Personnel & HR Administration
Build, maintain, and adjust staff schedules for multiple sites
Coordinate daily/rotation schedules and crew changes; maintain accurate rosters and rooming lists
Support recruitment, onboarding, and training of project staff
Assist with payroll processing, timesheet collection, and overtime approvals
Maintain employee records, certifications, and compliance documentation
Liaise with HR for policy updates, benefits, and employee relations
Operational Support & Administration
Assist the District Manager with project planning, reporting, and KPI tracking
Prepare and reconcile travel manifests; coordinate logistics for fly-in/fly-out rotations
Support purchasing, inventory, and supply chain management
Compile and submit incident reports, audits, and corrective actions
Ensure compliance with Health & Safety, Environmental, and Quality standards
Project Coordination & Communication
Facilitate communication between site teams, management, and clients
Draft meeting agendas, capture minutes, and follow up on action items
Support the implementation of process improvements and operational initiatives
Provide real-time updates and data to the District Manager and project stakeholders
Development & Leadership
Actively participate in leadership development and training programs
Demonstrate initiative and problem-solving skills in daily operations
Physical Demands
Extended periods of standing, walking, and on-site presence in remote locations.
Ability to lift, carry, and move items up to 40–50 lbs.
Work in varying environmental conditions, including extreme weather.
Travel to multiple sites, including fly-in/fly-out locations.
Qualifications
Post-secondary education from an accredited university or college.
Experience in hospitality, remote camp, or project operations
Strong client service focus with excellent interpersonal and communication skills
Proficient in Microsoft Office Suite and operational management tools
Understanding Health & Safety compliance
Ability to work independently with minimal direct supervision during remote shifts
Cultural sensitivity and adaptability in diverse team environments, including collaboration with Indigenous and Inuit staff
Minimum 2-3 years of relevant experience in a remote camp, hospitality, or project coordination
Post-secondary education in business, hospitality, or a related discipline preferred.
WHMIS and other relevant safety certifications (or willingness to obtain).
Valid driver’s license and ability to travel as required.
Additional Information
Be part of a place where people matter
We are growing, come be apart of our growth in the early stages!
Be #1 on day 1 by joining an industry leader
Empowered to make a difference
#whatwedomatters
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
#IND1
About the Company
Dexterra Group is a publicly listed corporation (TSX:DXT) delivering a range of support services for the creation, management, and operation of infrastructure across Canada. Powered by people, we bring best-in-class regional expertise to every challenge and deliver innovative solutions, giving clients confidence in their day-to-day operations. Our activities include a comprehensive range of facilities management services, industry-leading workforce accommodation solutions and other support services for diverse clients in the...
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