Skills

Communication Problem Solving Time Management Decision-making Customer Service Organization

Job Specifications

Title: Workplace Coordinator/Event Coordinator

Duration: 11+ Months

Location: Toronto, Canada (Onsite)

Work Schedule: 8:30 AM – 5:00 PM (Eastern), 40 hours/week

Pay Rate: $23.10/hr

Role Overview:

The client is seeking a creative and proactive Workplace Coordinator with strong experience in onsite event planning and hospitality-style workplace support. This role will focus on end-to-end event coordination, onsite engagement, and operational support across global workplace initiatives.

Key Responsibilities:

Customer Service –
Provide the best customer experience for employees, visitors, board members, candidates, and everyone in between.
Manage Service Now tickets within our Workplace SLA (service level agreement) with a focus on customer delivery Building Management Liaison.
Work with building management by submitting tickets on behalf of our organization.
Additionally, you will need to work with building management on vendor access and documentation required to perform work onsite.
Continuous Improvement –
Engage in operational protocols and processes to initiate continuous improvement and efficiencies in our operational pipeline.
Communication Ready –
Provide timely communications to employees regarding all that impacts them from building related issues to events to holiday schedules, etc.
We are looking for an articulate candidate who can converse with business leaders and can equally write a professional email on a moment’s notice.
Event Management Support –
Work closely with our Workplace Manager and leads to ensure that internal events are set-up and the space returned as originally designed.
Examples: All Hands, Tech Talks, Board meetings, Employee Resource Group events, etc.
Team Player –
Be prepared to support all functions of the workplace operations team; support for one another over various programs, initiatives, projects, coverage, and day to day assistance.
Be a strong representative of client’s Workplace brand and support our partner teams.
Financial Partner –
Support procurement processes to ensure adherence to workplace budget(s) and oversight of vendor invoices are submitted appropriately and timely for correct payment terms.

Must-Have Skills / Core Competencies:

1-3 years’ experience supporting a workplace, facilities, or office management team.
Completed High School Diploma.
Excellent written and oral communications skills required.
Strong problem solving and decision-making skills.
Ability to multi-task and prioritize under pressure in a dynamic environment.
Must be methodical, analytical, and well-organized.
Must be able to work both with and without direct supervision.
Must be able to handle stress and customer support issues.
Excellent time management skills and ability to deliver on both long-term project and daily tasks.
Must understand the Workplace environment and thus the requirement to be flexible to changing schedules – occasional early mornings, late nights and weekends are required.
Ability to lift at least 25 lbs. and maneuver more.

Preferred Background:

Prior experience as a Workplace Coordinator or Event Coordinator.
Experience in the tech industry preferred (high-volume onsite events).
Strong exposure to:
Office events
Hospitality
Employees experience initiatives

Nice-to-Have / Plus Skills:

Familiarity with office culture events (e.g., Lunar New Year celebrations).
Strong communication and stakeholder coordination skills.

About the Company

Welcome to SPECTRAFORCE, your gateway to NEWJOBPHORIA(tm)! Established in 2004, SPECTRAFORCE is now one of the largest and fastest growing U.S. staffing firms renowned for its exceptional client service, SPECTRAFORCE's innovative A.I.-powered talent acquisition platform and proven methodologies set us apart in the industry. We offer a comprehensive range of services including Contingent, Permanent, and Statement of Work (SOW) staffing solutions. Our expertise extends across multiple sectors such as Technology, Financial Se... Know more