Job Specifications
Product Owner - Martech & Customer Data
We're looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale.
This role sits at the intersection of marketing technology, customer platforms, data integration, and internal-facing digital products, working closely with marketing, customer services, technology, and external vendors.
What you'll be working on
Ownership of a Marketing & Customer Data product portfolio, including:
Customer Service platforms (eg Service Cloud-style tooling)
Marketing automation, campaigns, and communications platforms
Customer Data Platform (CDP) with a "golden customer record" approach
Loyalty, rewards, and customer engagement capabilities
Staff-facing digital tools and internal apps
Oversight of multiple integrated systems, including third-party vendors and specialist platforms
Driving roadmap definition across digital, apps, checkout, and martech, with martech becoming a major focus as you embed
Working with integration tooling (eg CPI-style platforms) and API-led architectures
Collaborating with a delivery team of developers, integration specialists, an Associate PO, and a Scrum Master
Acting as the bridge between marketing, customer service, technology, and data teams
Evaluating and shaping process change, not just feature delivery
Building strong stakeholder relationships and bringing structure to existing backlogs
What they're looking for
Proven experience as a Product Owner in Martech, Data, or Customer Platforms
Strong understanding of customer data, CDPs, and integrated marketing ecosystems
Experience working with enterprise SaaS platforms and external vendors
Comfortable operating in complex, multi-system environments
Able to balance strategic roadmap thinking with hands-on delivery
Confident working with marketing teams, technical teams, and senior stakeholders
Background in Agile delivery environments
Nice to have
Experience with customer service platforms, loyalty/rewards systems, or CRM ecosystems
Exposure to integration platforms, APIs, or data-heavy environments
Experience owning staff-facing digital tools alongside customer products
The process
Stage 1: 30-minute informal conversation (CV walkthrough and role deep-dive)
Stage 2: Values & strengths interview, plus a short task
Salary:
Up to £80,000
RSG Plc is acting as an Employment Agency in relation to this vacancy.
About the Company
Recruitment doesn’t need to be complicated. Keep things simple, work with an agency you trust, and the results will speak for themselves.
We whole heartedly believe that we have created a Method that offers both candidates and clients a slick, uncomplicated recruitment experience. Our staff are well trained and provided with the right tools to offer a best-in-class service to both our clients and candidates. We also hire cracking personalities, so you’ll be working with someone with character, not a robot!
Here at Method,...
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