Skills

Communication JavaScript HTML CSS ServiceNow Scrum Problem-solving Attention to detail Organization Agile

Job Specifications

Job ID: 790215

Sr. ServiceNow Developer

Client: State of Georgia - Department of Transportation

Duration: 12+ Months

Location: Atlanta, GA

This position is Hybrid (Remote and Onsite). The candidate first day is onsite and onsite on demand basis.

Job Summary

As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows. Collaborating closely with stake holders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems. Your expertise will drive efficiency and innovation in the organization’s use of ServiceNow.
While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.
Responsibilities
Design, develop, and implement ServiceNow solutions, including customizations and integrations.
Collaborate with stakeholders to gather, analyze, and refine requirements.
Customize and configure ServiceNow applications, modules, and workflows.
Troubleshoot and resolve technical issues on the ServiceNow platform.
Develop and maintain technical documentation, including system designs and user guides.
Mentor junior developers and contribute to the team’s technical growth.
Stay updated on the latest ServiceNow features and industry best practices.
Ensure compliance with coding standards, security policies, and best practices.
Conduct code reviews and actively participate in design discussions.
Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
At least 5+ years of hands-on experience with ServiceNow development and administration.
Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
Strong understanding of ITSM and ITOM processes, including workflows and automation.
Proven experience with ServiceNow modules such as ITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management).
Familiarity with Agile/Scrum methodologies for project delivery.
Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills to work effectively with cross-functional teams.

About the Company

nLeague is a dynamic provider of innovative IT, business solutions, and recruiting and staffing services, dedicated to enhancing organizational value by leveraging cutting-edge technologies, advanced tools, and best-in-class practices. With expertise spanning IT, business, and healthcare, we empower businesses to unlock the hidden potential of their processes, data, and people. Our specialized recruiting and staffing solutions connect top talent with the right opportunities across industries, including healthcare, ensuring o... Know more