Job Specifications
Please note, the salary range for this job is under review.
The City of Markham is proud to be recognized for the 5th consecutive year as one of Canada’s Best Employers by Forbes and Statista Inc. In 2025, the City of Markham is ranked 2nd among municipalities in Canada and 12th overall for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 366,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.
Applications are now being received for the above position in the Information Technology Services Department within the Corporate Services Commission. To apply, please submit your resume and cover letter online by January 23, 2026.
Join us and make a lasting difference!
Job Summary
Reporting to the Senior Manager, this position will provide the necessary project leadership to plan, manage, implement, and deliver a complex technical solution to successfully meet the business and functional requirements of the City. You will lead, plan, manage and deliver the project through all specific phases in alignment with business and/or enterprise strategies. This individual will provide leadership, direction and coaching to teams while partnering with business and executive stakeholders within a single or across multiple business units.
The position will be responsible to assist with decision making, committee presentations and representation. Reporting to the Senior Manager or Manager of Project Delivery, the position will be responsible for:
Management of the ERP Replacement Project including the assigned dedicated and non-dedicated resource inclusive of business analysts, project coordinators, BU representatives. Specific experience with a major ERP platform is expected, preferably Workday.
Work hand in hand with the vendor’s project manager to establish the project plan and all necessary project artifacts for the ERP implementation.
Develop project status reporting and assist in the maintenance of Risks, Assumptions, Issues, and Decisions logs
Support the project testing lead in the development and execution of a testing strategy and testing plans
Project management experience of a complex enterprise financial , payroll, and HCM joint platform, preferably Workday. Municipal government or public sector experience is also preferred.
Manages standards and adherence to project management principles as it relates to this project ensuring alignment to the business unit plan (BUP), and in support of the corporate digital strategy.
Oversight and awareness of project capital budgets. Directly work with finance in the preparation of budget documents, reports and presentations including to members of ELT and Council budget committee as it pertains specifically to this project.
Leads and participates in the management and creation of request for proposal (RFP) requests and/or the RFP evaluation process for new solution needs and selection of a systems implementation partner.
First point of contact in vendor relations and vendor contract management of specific project related relationships. Management of communication with vendors for the purposes of escalation often directly interacting with Directors and/or VP’s, and on occasion C-level executives.
Manages and liaises with consultants, contractors and external agencies including contract management and development of any approved change requests.
Participates and provides leadership with contract negotiations post RFP evaluation process, ensuring adherence to the City of Markham policies, negotiation of appropriate pricing adhering to available budgets, milestone payment determination, SLA and statement of work (SOW) delivery. Engaged with members of legal, procurement and finance teams throughout process.
Key Duties And Responsibilities
Accountable for successful delivery of assigned project to deliver results and benefits
Complete involvement in the project cycle from design concept and development to product research and specifications
Manages assigned project tasks and deliverables/milestones ensuring effective cross-divisional teamwork and communication, high standards of work quality, health and safety and organizational performance
Engage sponsor to ensure active participation on project initiatives
Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
Establish effective project oversight and other governance bodies, and engage the correct levels to support the direction for the project
Develop project scope, define deliverables, build consensus and manage stakeholder expectations and plan, implement and deliver business/system solutions within a complex and evolving team environment
Monitor project budgets on a regular basis
Identify, evaluate, and document risks, issues, c
About the Company
Markham, Ontario is one of the most culturally diverse and fast growing cities in the Greater Toronto Region with a population of over 353,000 people. A multiple award-winning municipality celebrating its 220th anniversary, Markham is Canada's High-Tech Capital anchored by 1,500+ technology companies that generate over 35,000 jobs. Of the 10,400 companies in Markham, there is a high concentration of Canadian head offices located here - including industry leaders such as IBM, Aviva Insurance, AMD, Allstate, The Miller Group, ...
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