Job Specifications
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.
Introduction: Robertson is seeking a skilled IT - Site Reliability Engineer IV to join our clientin support of an existingvacancy.
Contract Period: 4 months with potential to extend or convert
Pay Rate: Starting from $78 per hour
Location: Toronto, ON
Location Type: Hybrid
Business Hours: Monday-Friday;9:00 AM – 5:00 PM
Job Responsibilities:
Design, implement, and support integrations between internal platforms and third-party vendor systems
Participate in both project initiatives and operational support activities, ensuring continuity and reliability of integration services and as a result vendor platforms
Document and maintain system and software flow diagrams, support guides, and integration specifications
Troubleshoot and resolve complex integration and application issues, including after-hours support during on-call rotations
Collaborate with business, other internal technology, and vendor teams to clarify requirements and deliver integration solutions aligned with operational needs
Use Jira, Confluence, and other collaboration tools to manage tickets, track work, and maintain documentation
Serve as a trusted technical contact in vendor discussions and internal meetings
Experience & Qualification Requirement:
Minimum 5 years of experience in systems integration or similar technical roles
Strong working knowledge of ITIL service management principles
Proven ability to interpret and produce system and data flow diagrams
Highly organized and proactive, with a strong sense of ownership and accountability
Excellent written and verbal communication skills, including experience with client-facing or vendor-facing discussions
Strong analytical abilities for troubleshooting logs, system behavior's and issue tickets across multiple platforms
Skilled in Microsoft Excel (eg: pivot tables, lookups) for data investigation and PowerPoint for creating presentations
Able to explain complex technical issues in a clear and concise manner to technical and non-technical audiences
Experience working with third-party vendors, with an understanding of internal vs. external contractual obligations, and escalation models
Capable of synthesizing disparate data points and logs into actional root cause analysis and improvement recommendations
Proficient with Jira and Confluence
Trade Finance and Banking Experience
Background screening is required as part of the onboarding process. The type of screening required (criminal, credit or other verifications) will vary based on the position and client requirements.
We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.
How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.
Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.
About the Company
Robertson & Company Ltd. is a leading professional services firm providing recruitment-related, advisory and consulting services to corporations, professional organizations, governments, and public & private institutions.
RELATIONSHIP VERSUS TRANSACTION
Success in the recruitment services industry depends on deep relationships built on trust and performance. Our focus is never simply on the transaction at hand but on what is best for our client, both today and in the long run. We consider this unique approach and perspecti...
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