Skills

Leadership Recruitment

Job Specifications

Senior Ecommerce & Transformational role

• £120,000–£150,000 base + package

• London, Chelsea | Hybrid

At a pivotal point in its growth journey, this organisation is reshaping how customers buy online — moving from a largely telesales-led model to a scalable, commercially driven eCommerce engine. Early experiments show real promise, but the next phase requires senior leadership, sharp judgement and the confidence to build momentum without a ready-made playbook. You’ll step into a visible, high-impact role with the backing of senior leadership, shaping how eCommerce contributes to growth across markets and languages, all while working within clear product and technology constraints.

The Head of eCommerce (title TBC) will lead the commercial performance of a high-consideration digital journey, turning early-stage eCommerce activity into a credible, scalable growth channel.

Role Highlights

Own end-to-end eCommerce performance, from first visit through to renewal and lifetime value
Drive conversion, revenue and margin through trading plans, pricing, offers and on-site activation
Solve complex, multi-step funnel challenges using data, experimentation and commercial judgement
Integrate eCommerce effectively with telesales and other channels to support confident self-serve buying
Provide clear, structured updates on what’s working, what isn’t and what’s needed to scale sustainably

You Will Need

Proven experience owning eCommerce or digital trading performance for complex, high-value or subscription products
A strong commercial mindset with a track record of moving core metrics, not just running tests
Comfort operating in transformation, scale-up or early-stage environments with lean teams
Experience influencing product and technology priorities without owning the roadmap
Confidence working closely with senior stakeholders and navigating ambiguity with pace and focus
Why You’ll Love It
A genuinely meaningful challenge: building eCommerce where behaviour change matters more than quick wins
Direct exposure to senior leadership, with real trust, ownership and visibility
The chance to shape a growth engine at a true inflection point for the business
A product with global ambition and cutting-edge innovation at its core
Clear scope to grow your impact as eCommerce becomes a larger driver of commercial success

Apply today to grow your career with a forward-thinking employer committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, all decisions are based on merit, ensuring a fair and inclusive recruitment process.

Due to a high number of applicants, we are only able to respond to successful candidates

About the Company

3Search is a marketing and digital recruitment agency that puts you at the heart of everything we do. Working across a wide variety of businesses across the UK and North America, we recruit marketing, communications, and digital professionals into all industries. 3Search was born from the desire to create a better customer experience in marketing and product recruitment. With over 800 Google reviews and a 5-star average, we're delivering the best recruitment experience you'll ever have. Our consultants are your partners... Know more