Job Specifications
Job Title: Product Owner - Digital & Ecommerce
Location: Blackburn, Lancashire
Salary: £51,451 - £64,314 + Car Allowance
About Graham & Brown
Welcome to Graham & Brown Holdings - a family of companies; founded in 1946 we are a proud British, fourth-generation family of companies. For 80 years, we've been inspiring people to think differently about their homes through creativity, craftsmanship, and innovation.
Across both Graham & Brown and G&B Home Living our vision is simple: to design our future, and our mission is clear: to help our customers create loving homes.
Job Purpose
As our Product Owner you will take ownership of our core digital platforms and customer journeys across our home interiors Ecommerce ecosystem.
You will be responsible for translating business, customer, and brand needs into a clear, prioritised product roadmap that delivers commercial growth, operational efficiency, and an exceptional customer experience.
Working at the intersection of design, trading, technology, and data, you will collaborate closely with cross-functional teams to continuously improve our websites, tools, and platforms across multiple markets, brands, and product categories.
This role is ideal for someone who combines strong commercial instincts, UX sensibility, and technical fluency, and who thrives in a fast-moving, design-led retail environment.
Our Product Owner Will
Own the vision, roadmap, and development log for our Ecommerce and supporting digital platforms, leveraging data insights and industry trends
Translate commercial goals, customer insights, and brand strategy into clear product requirements.
Partner with Ecommerce trading, marketing, and content teams to support campaigns, launches, and seasonal moments
Ensure solutions are scalable, maintainable, are secure, and aligned with technical best practice
Lead and work closely with engineering (external), UX, design, and QA to deliver high-quality features on time
Optimise end-to-end customer journeys including discovery, inspiration, PDPs, checkout, and post-purchase
Use qualitative and quantitative insights (user testing, analytics, heatmaps) to inform decisions
Analyse site performance metrics and user behaviour to drive enhancements and conversion optimisation
What We're Looking For
Proven experience as a Product Owner or Product Manager within Ecommerce or digital platforms.
Strong understanding of DTC Ecommerce and online retail best practices.
Experience working in agile / scrum delivery teams.
Ability to translate business requirements into clear technical and functional documentation.
Comfortable working with analytics and data to inform decisions
Strong technical expertise in website platforms (BigCommerce, Shopify, Magento, Salesforce Commerce Cloud, or similar)
Experience working with content management systems (CMS) and digital merchandising tools
Excellent communication and stakeholder management skills
Commercially minded with a strong customer focus.
Excellent project management and problem-solving skills
Confident decision-maker who can prioritise ruthlessly
Collaborative, pragmatic, and delivery focused
Passionate about design, interiors, and great digital experiences
Familiarity with CMS, PIM, search & merchandising, or personalisation tools would be beneficial.
Experience in home interiors, lifestyle, fashion, or design-led retail would also be advantageous
What We Offer You
We believe in rewarding our team for their hard work and dedication. Here's what you'll get when you join:
Your birthday off—because you deserve to celebrate in style!
Self-managed time - enjoy the flexibility to plan your day in the way that helps you perform at your best while delivering exciting brand initiatives
Hybrid working - option to work remotely for 20% of the week
A fantastic discount of up to 60% - perfect for giving your home a makeover
A generous pension scheme (totalling 10%) - because your future matters
Free parking and access to company vehicles for business needs
Regular social events hosted by our Fun Squad - because we know how to work hard and play hard
About the Company
Graham & Brown is an international wall decoration group that has been innovating the home improvement market for 70 years with British-made, design-led products. Our portfolio of market-leading brands includes Graham & Brown, Superfresco, Superfresco EASY and Contour. We also develop exclusive collections in partnership with the world’s leading interior designers, such as Wayne Hemingway, Kelly Hoppen, Barbara Hulanicki, Marcel Wanders, Steve Leung and Laurence Llewlyn-Bowen. Our commitment to contemporary, leading edge des...
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