Skills

Communication Leadership Data Analysis Test Quality Assurance Problem-solving Decision-making Attention to detail Training

Job Specifications

Data Labelling Analyst II – Thai Language

Location: London (Office-based)

Contract: 11-month contract

Salary: £61,000 per annum (pro rata)

Overview

We are recruiting a Thai-speaking Data Labelling Analyst to support the training and quality assurance of advanced AI models used for content moderation. This is a contract role suited to candidates with strong experience in content moderation, quality assurance, and working with sensitive online content.

You will play a key role in improving the accuracy, consistency, and performance of AI-driven moderation systems, as well as supporting vendor calibration and quality initiatives.

Important: This role involves regular exposure to potentially graphic and disturbing content, including (but not limited to) child exploitation, graphic violence, animal abuse, self-harm, and offensive or derogatory language.

Key Responsibilities

Review and evaluate AI-driven content moderation decisions for accuracy and policy compliance
Create and maintain golden data sets to test and calibrate AI and vendor performance
Support vendor site calibration, performance reviews, and continuous improvement plans
Build and maintain strong working relationships with external vendors
Analyse quality data, trends, and performance metrics to inform decision-making
Identify process improvements across moderation workflows and QA frameworks
Collaborate with internal stakeholders including operations, policy, and leadership teams
Participate in ongoing training related to policies, tooling, and industry best practices
Assess sensitive content and anticipate societal impacts of online speech and behaviour

Requirements

Native or near-native Thai language proficiency (mandatory)
4+ years’ experience in content moderation, quality assurance, or a closely related field
Strong understanding of content moderation policies and enforcement standards
Excellent analytical, problem-solving, and communication skills
High attention to detail with the ability to work in fast-paced environments
Comfortable working independently and collaboratively
Experience working with vendors or external partners (preferred)
Familiarity with data analysis or reporting tools (preferred)

Nice to Have

Experience using content moderation platforms or QA tools
Experience reviewing AI-generated conversations
Background in online customer support or chatbot moderation
Knowledge of content moderation best practices and industry standards
Relevant certification in content moderation or quality assurance

Working Conditions

Office-based role in London
Fast-paced environment with multiple priorities and deadlines
Regular exposure to sensitive and graphic material

About the Company

RECRUITERs aim to grow in line with our company values of Trust, Drive, Creativity, and Fun. We are recognised as Irelands most trusted Recruitment Agency (TrustPilot) and are now servicing clients in the UK market. We are experts in permanent, temporary and executive placements across - Sales, Marketing and Customer Service. - Technology, Data and PMO. - Accounting and Finance. - HR, Comps & Bens and Talent Acquisition - Business Operations and Administration - Supply Chain & Operations Our awards and accomplishments includ... Know more