Job Specifications
Job Title: Microsoft Dynamics CRM Administrator
Location: Atlanta, GA desired (Remote considered for highly qualified candidates)
Type: 6-Month Contract-to-Hire
We are seeking a Microsoft Dynamics CRM Administrator to take ownership of a newly implemented Dynamics environment that supports call center operations. This role is critical to the business and will serve as the primary subject matter expert for Dynamics within the organization. Development has recently been completed and the platform is in the process of being handed off, making this a unique opportunity to step in at a pivotal moment and shape the long-term success of the system.
This position will sit on a Systems Engineering team and will be responsible for administration, deployments, troubleshooting, and overall platform health. The ideal candidate is hands-on, technically strong, and comfortable mentoring others while building internal capability.
Responsibilities
Own administration and ongoing maintenance of the Microsoft Dynamics CRM environment
Manage users, security, system configuration, and platform “hygiene”
Lead all deployments across environments (non-production and production)
Utilize DevOps tools, pipelines, and scripts to support release management
Troubleshoot application issues, review logs, and determine root cause
Partner with development teams to communicate issues and resolution paths
Support business-requested enhancements by coordinating and executing deployments
Create and manage Power Platform components such as flows and automations
Document processes and best practices for platform support
Mentor and coach team members to build internal Dynamics knowledge and coverage
Required Qualifications
Strong experience administering Microsoft Dynamics CRM
Experience with deployment mechanisms, pipelines, and DevOps practices
Proven troubleshooting skills, including log analysis and issue triage
Experience working in customized Dynamics environments
Exposure to Power Platform (administration and flow creation)
Ability to work independently and take ownership of a critical platform
Strong communication skills and ability to collaborate with technical and business teams
Nice to Have
Light scripting experience for custom deployment needs
Experience supporting call center or customer service platforms
Background in enterprise IT or systems engineering environments
Additional Details
This is a contract-to-hire role designed to ensure mutual fit. The platform supports a core business function, and this position will play a central role in its stability, growth, and long-term success. It is ideal for someone who enjoys ownership, influence, and building something meaningful from the ground up.
The hourly pay rate range for this position is $50 - 60/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For immediate consideration, please forward your resume to Applications@Synergishr.com.
If you require assistance or an accommodation in the application or employment process, please contact us at Applications@Synergishr.com.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.