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Tekgence Inc
Desktop Support Engineer

Desktop Support Engineer

On site

Montreal, Canada

Freelance

25-01-2026

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Skills

Communication VMware Active Directory

Job Specifications

Job Summary

We are looking for an End User Support Engineer to provide technical assistance for desktops, laptops, VDI, and network connectivity. The role involves troubleshooting hardware, software, and infrastructure issues while delivering excellent customer support over the phone and through remote tools.

Required Skills & Qualifications (Must-Have)

Strong knowledge of desktops, laptops, and VDI environments.
Hands-on experience in hardware troubleshooting for desktops and laptops.
Experience with Active Directory and desktop engineering.
Knowledge of VMware and VDI troubleshooting.
Experience supporting VPN and network connectivity issues.
Proficiency with remote desktop support tools.
Excellent verbal and written communication skills.
Strong interpersonal skills and customer-focused attitude.
Ability to provide technical support over the phone.
Canadian French language support (24x7).

About the Company

We accelerate business transformation by solving complex technology, business and talent challenges. A digital transformation Partner and Global consulting firm transforming clients business, operating and technology models for the digital era. Strong experience to support the industry providing change management and business process improvement services with a specialist knowledge in Procurement, Supply Chain and Logistics. Know more