Job Specifications
About Ramp
At Ramp, we're rethinking how modern finance teams function in the age of AI. We believe AI isn't just the next big wave. It's the new foundation for how business gets done. We're investing in that future - and in the people bold enough to build it.
Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to E-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year.
Ramp's investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies-Stripe, "Affirm", Goldman Sachs, American Express, Mastercard, Visa, Capital One-as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.
Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies. About the Role
As Director of Technical Consulting at Ramp, you will lead and own Ramp's entire post-sales Technical Consultant (TC) organization, playing a pivotal role in driving the onboarding, activation, and ongoing success of our customer partnerships. You will oversee the full Technical Consultant team, a group of highly skilled experts with deep knowledge of Ramp's products, industry standards, accounting practices, and ERP systems.
You'll own the development and execution of strategies that build trust and confidence with customers, guiding your team to unlock key technical activation milestones and lead complex integration workflows. Working closely with Ramp's Customer Success and Account Management leaders, you will define and scale the end-to-end Technical Consulting motion, including implementation, expansion, and renewal strategies that drive full adoption of the Ramp platform for our key customers.
As a go-to-market leader, you will act as the executive owner of Ramp's technical post-sales motion, serving as a technical and financial thought leader for customers and internal teams alike. You will influence product development to enhance Ramp's value proposition and own technical success from deal close through the broader customer lifecycle, while mentoring and developing your team to operate at scale. What You'll Do
Own and lead Ramp's full Technical Consultant function, guiding their professional development, fostering a high-performance culture, and ensuring alignment with Ramp's strategic goals
Partner with Sales, Account Management, Product, and Partners to advocate for integration development that aligns with customer needs
Collaborate with Ramp Customer Success and Account Management leaders to ensure customers effectively utilize our product and achieve their goals
Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
Develop and implement strategies to improve customer engagement, increase renewal rates, and identify opportunities for upselling
Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
Provide strategic input to the product development process, ensuring that customer feedback and market trends are incorporated What You Need
8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles
5+ years in a leadership role, managing technical teams in a SaaS or financial technology environment
Bachelor's degree in computer science, engineering, business, finance, accounting, or a related field
Proficiency in IdP, HRIS, and/or ERP solutions
Expertise in accounting systems, controllership needs, and finance/accounting workflows preferred
Exceptional communication, organizational, and project management abilities
Strong skills in engineering, system design, and technical specification writing
A proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
Proven ability to lead and inspire a team, driving results and fostering a collaborative culture Benefits (for U.S.-based Full time employees)
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medic
About the Company
Ramp is an all-in-one financial operations platform designed to save businesses time and money. Combining corporate cards, expense management, bill payments, accounting automation, procurement, travel, treasury, and more, Ramp empowers finance teams to do their best work.
More than 40,000 companies, from family-owned farms to space startups, have saved $10B and 27.5M hours with Ramp since its founding in 2019.
Investors include Founders Fund, Thrive Capital, Khosla Ventures, Sequoia, Greylock, Stripe, Goldman Sachs, Coatu...
Know more