Job Specifications
Who are we?
Since Day 1, KIND has had a vision for a kinder and healthier world. A world in which people never have to choose between what tastes good, feels good, and does good when it comes to their snacking.
Our iconic KIND® bars – made with real, recognizable ingredients – sparked the growth of an entirely new healthy snacking category back in 2004. Now, KIND has a family of more than 80 snacks that offer solutions for a variety of occasions. All of KIND's products lead with a nutrient-dense first ingredient – like nuts or whole grains – and do not contain genetically engineered ingredients, sugar alcohols or artificial sweeteners.
We’re looking for passionate collaborators to help us become the foremost leader in health & wellness and positively impact society along the way. If you’re looking to be a part of an inspiring, energetic and entrepreneurial environment, you’ve found the right place.
What You'll Do
As the Manager, Food Service & Non-Commercial you will be accountable for managing and optimizing the relationship across strategic customers and other indirect customers in this space. You would work closely with the DOT Team, Supply Chain, Distributors, and Broker to ensure strong execution of your plans. Top Customers include: Aramark, Sodexo, Premier Healthcare, Hilton, and others.
Become the key contact and subject matter expert for our national & regional Non-Commercial accounts
Interface with Category Development Managers and Buyers
Daily interaction with Sales Operations team
Understanding redistribution data and how to leverage it to drive sales and identify gaps
Adjust channel strategies and utilize available resources to close sales gaps
Manage and support customer trade shows
Work across all distributors who touch national & regional accounts
Provide guidance and oversight to support broker’s mission of identifying & closing opportunities
Support financial management and customer operations
Support the Sales Team in the Annual Revenue and Trade planning process
Weekly/Monthly/Yearly forecasting responsibility across all channels
Develop performance-based volume programs
Clearance and Management of all deductions including both EDI and Customer Trade – separating Operations and Sales costs
You work with broader Growth Channels team to:
Find and secure RFP Whitespace business
Find efficiencies in supply chain and products to hit MOQ’s while entering new spaces
What You'll Bring To KIND
You will bring a creative growth mindset to unlock opportunity
You thrive in a rapidly changing environment, are able to multi-task and look at the big picture, but still understand the details
You should be able to work cross functionally with a variety of stake holders
You bring a strong sense of urgency and a can-do attitude
You bring a partnership and relationship-based approach in working with internal and external business partners. Always presenting a “we vs. me” attitude
You bring a willingness to challenge our “way of work” to maximize our resources and enhance our success rate
You stay abreast of industry trends to leverage outside ideas
You have strong communication and are able to document clearly
You are...
An Owner: Accountable for your commitments and how you achieve results, always with an ownership mindset.
A leader: who can excite and motivate their team to achieve, learn, and improve each day
A Progressive Thinker: Who is not limited by existing methods and procedures
Committed to Excellence: Meticulous about detail and accuracy while working effectively in a fast-paced environment. Highly organized and detail-oriented.
A Problem Solver: Forward thinking with a creative and solution-oriented approach
Self-Starter: confident and driven, with an entrepreneurial spirit and the ability to work autonomously
Collaborator: who anticipates and identifies emerging issues and works with team members to assist in the development and implementation of solutions
Flexible & Results Driven: Able to manage, adapt, and dynamically prioritize multiple work-streams with a positive attitude. Able to work under pressure and meet goals in a rapidly changing environment
KIND: Genuine in your desire to help make the world a kinder place, committing to always spreading and celebrating kindness
You have...
5-6 Years of Experience in Indirect Customer Selling
Bachelors Degree (Business Administration, Finance, Engineering or similar)
Negotiation & problem solving skills
Proficient in Microsoft Office (i.e. Excel, PowerPoint, Outlook, & Teams)
Excellent communication skills, both written and verbal
Ability to travel up to 25% of time; must be located close to key customers and major airport
A deep passion for Mars KIND’s core values and mission
Pluses (if applicable)
Prior sales experience with Aramark, Sodexo, Premier Healthcare, Hilton is preferred
Prior broker management experience is a plus
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonab
About the Company
KIND is more than just a brand of whole nut and fruit bars made from ingredients you can see and pronounce(r)--it is also a movement and way of being. At KIND, we aim to make the world a bit kinder through all that we do and how we do it--from the products we create to the way we work, live and give back. And that may be why nutritionists, foodies and social leaders alike all agree that KIND is the best snack around! We're looking for passionate, conscious collaborators to help us meet our goals: to inspire kindness, with on...
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