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Concentrix
Salesforce Admin

Salesforce Admin

On site

Acre, United kingdom

Full Time

13-01-2026

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Skills

Communication Salesforce Effective Communication

Job Specifications

What The Admin Will Do

Support the current Salesforce team in their management and handling of user Support tickets
Good experience on Service Cloud and Experience Cloud
Support internal users by troubleshooting and solving business problems within Salesforce
Assist internal users with data management queries
Assist internal users in creating reports and dashboards
Manage Salesforce users, their access and permissions
Communicate effectively with the business on queries raised
Provide testing support for solutions being developed by the Salesforce team
Learn about internal business processes with a view to supporting the continuous improvement of Salesforce

What The Admin Should Have

Salesforce Administrator Certification (ADM201)
Previous experience as a Salesforce Administrator
A good working knowledge of Flows
Strong experience with Data Loader, and a conscientious approach to data management
Confidence with all aspects of Salesforce’s security model (profiles, roles, permission sets, etc.)
A clear and effective communication style

Nice-to-Haves (but not Essential)

Any other Salesforce certifications
Experience using and debugging Process Builder and Flow
Specific experience working in a Helpdesk Support role

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About the Company

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Know more