Job Specifications
Duties:
The Sales Operations Analyst at Mailchimp leads strategic, data-driven processes by applying data manipulation and reporting techniques to inform lead management. This role involves collaborating with sales support functions, maintaining lead management sales processes, and utilizing tools like SQL, MS Excel, G Sheets, and Salesforce. The analyst generates insights from sales data, manages operational tasks, and develops processes for lead management.
Responsible for:
Collaborates regularly with other functions supporting sales
Support the launch and maintenance of sales processes which drive efficiency and effectiveness
Using a combination of SQL, MS Excel, G Sheets, and/or Salesforce to develop, maintain, and automate insights on: lead management and sales activities
Monitor, investigate, and analyze multiple kinds of sales data sets to provide a complete picture of sales productivity, sales revenue, sales campaigns, and/or sales activities.
Packages up requests from the sales organization and follows internal processes to deliver them
Manage multiple sales operational tasks to deadlines; communicate progress at regular intervals
Develop narratives and recommendations from analyses, build presentations, and present findings to business stakeholders
Skills:
3-5+ years’ experience in operations role (sales operations, revenue operations, sales support)
2 + years’ experience as Salesforce “power user” to build reports and dashboard
Experience with data management and data delivery,
Experience with business intelligence, and visualization tools e.g. SQL, Salesforce, Excel/Sheets, Looker, Power Bi, or Tableau
Can pull sales insights from complex data sets, communicating results with clarity and provide recommendations to the business
Ability to quickly learn new technology
Problem solver by nature and can identify improvement opportunities
You have strong communication, collaboration, and problem-solving abilities
You have a Bachelor’s or Graduate degree (business, analytics) or equivalent work experience
Education:
Bachelor’s or Graduate degree (business, analytics) or equivalent work experience
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
About the Company
Dexian is a leading provider of staffing, IT, and workforce solutions with nearly 12,000 employees and 70 locations worldwide. As one of the largest IT and professional staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was launched in 2023 and created from the combination of DISYS, Signature Consultants, and other strategic acquisitions.
Dexian fuses the best elements of its legacy companies to create a platform that connects talent, technology, and organizations to produce game-chan...
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