Job Specifications
Job Title: ServiceNow ITOM / ITAM Developer & Administrator
Location: Onsite – Irvine, CA or Dallas, TX
Duration: 6 Months
Experience Required: 8–10 Years
Role Overview
We are seeking an experienced ServiceNow ITOM Developer & Administrator with strong hands-on expertise in ITOM, ITAM (HAM & SAM), ITSM development, and integrations. The role focuses on platform development, CMDB health, Discovery, and advanced portal/catalog work.
Key Responsibilities
ServiceNow Development & Administration
Develop and administer ITOM, ITAM (HAM & SAM), and ITSM modules
Build Service Catalogs using standard and multi-row variable sets
Develop multi-page Record Producers and catalog forms
Design and implement Flow Designer workflows (moderate to complex flows, subflows, decision tables)
Advanced development on Employee Center / Portal (UI & UX customization)
ITOM / Discovery / CMDB
Hands-on implementation and support of ServiceNow Discovery
Analyze Discovery logs, probes, and sensors to troubleshoot errors
Perform CMDB health checks, audits, and data cleanup
Daily administration and monitoring of Discovery and CMDB processes
Scripting & Integrations
Moderate to advanced ServiceNow scripting (Business Rules, Script Includes, Client Scripts, etc.)
Integration analysis and support using ServiceNow best practices
Required Skills & Experience
8–10 years of ServiceNow development and administration experience
Strong hands-on expertise in ITOM, ITAM (HAM & SAM), ITSM
Advanced Employee Center / Portal development experience
Solid understanding of Discovery, CMDB, and infrastructure data models
Practical knowledge of networking protocols (TCP/IP, SNMP, SSH, WMI)
Good understanding of infrastructure components (servers, databases, storage, network devices, cloud)
Must-Have
Onsite availability in Irvine, CA or Dallas, TX
Proven ServiceNow ITOM & ITAM hands-on implementation experience
About the Company
At Qualis1 Inc., our robust business model is strategically built upon serving diverse industry sectors, including Finance, Health Care, Education, State Government, and Manufacturing. This structured approach not only ensures our financial stability but also empowers us to consistently support our valued employees and exceed our clients’ expectations. Our commitment to excellence drives every aspect of our operations, enabling us to deliver tailored solutions and unparalleled service across various industries.
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