Skills

Encryption IAM (Identity and Access Management) CI/CD DevOps AWS CloudFormation Networking Training AWS Artificial Intelligence CI/CD Pipelines Server Management

Job Specifications

Work on business-critical Infrastructure projects on a global scale at ConnexAI.

Gain exposure to all the latest advancements in AWS

Role

The Cloud Engineer role at ConnexAI encompasses more than just deploying and supporting the company's SaaS platform. It's about making a global impact. As part of the Infrastructure team, you'll be instrumental in building, installing, and maintaining client systems within the company's cloud Infrastructure. This role involves close collaboration with DevOps teams to enhance the build process and troubleshoot network issues for

VoIP/web-based systems. You'll also manage various services within the AWS estate worldwide and play a key role in improving existing Infrastructure processes.

Why Connex One?

Work on infrastructure projects on a global Scale
Join a Tech Company focused on adopting cutting-edge technologies within Infrastructure and Artificial Intelligence
Deep dive into all the intricacies of AWS
Drive global impact by collaborating across diverse client and team environments.
Experience rapid growth and advancement opportunities.
Join a collaborative team encouraging fulfilment in your ConnexAI career
Recognised as one of the UK's fastest-growing tech companies.

Your Responsibilities:

Implementing and configuring Connex AI’s suite of products within client infrastructures.
Providing technical training and guidance on support to clients.
Assisting with project scoping, client onboarding, and documentation.
Build and Configure AWS Servers
Work with the latest Cloud technologies
Selecting appropriate AWS instance types based on workload requirements
Configuring networking settings, including VPC (Virtual PrivateCloud), subnets, routetables, and security groups
Setting up security measures such as IAM (Identity and Access Management), encryption, and network ACLs (Access Control Lists)
Installing and configuring software packages and dependencies on AWS servers
Optimising server performance by tuning configurations, scaling resources, and implementing load balancing
Automating server provisioning and configuration using tools like AWS CloudFormation
Collaborating with DevOps teams to integrate server management processes into CI/CD pipelines
Providing technical training and support guidance to clients.

About the Company

ConnexAI is a multi-award-winning customer engagement platform that enables next-gen communication for businesses worldwide. Our feature-rich CX software is secure, adaptable, and scalable for all businesses. Designed by a world-class development team, Connex enables businesses to increase revenue, boost agent productivity, and improve customer satisfaction ratings. The ConnexAI platform provides intelligent customer experience features and AI tools for fully customizable customer journeys, workforce optimization, gamifica... Know more