Job Specifications
Why this role is exciting
Are you someone who loves solving problems, improving systems, and making sure things just work, even under pressure? Do you enjoy working across teams, combining tech skills with communication and strategy? Then this role might be your perfect next step.
You’ll be part of a transformation journey at a major financial institution, helping to modernize and stabilize critical back-office services. This is not just a support role , it's a strategic position where you’ll help shape how services are delivered, monitored, and improved.
What will you do?
You’re the guardian of reliability. You make sure systems run smoothly, recover quickly when things go wrong, and continuously improve how services are built and operated. You’ll work closely with developers, support teams, and stakeholders to:
Prevent incidents before they happen
Respond quickly when they do
Improve performance and service quality over time
Think of it as part engineer, part detective, part diplomat.
Your Responsibilities
Support the migration to modern cloud-based tools and platforms
Monitor service performance and ensure alignment with Service Level Objectives (SLOs)
Build and maintain dashboards, alerts, and health checks
Manage incidents and changes using tools like ServiceNow
Analyze risks and propose smart, scalable improvements
Collaborate with other SREs and incident managers across teams
Contribute to a growing internal SRE community
Your Profile
You have a technical background (e.g. software engineering, IT architecture)
You’ve worked with incident/change/service management in complex environments
You’re analytical, proactive, and a strong communicator
You enjoy working in a data-driven, monitoring-heavy context
You speak fluent Dutch or French, and have solid English skills
You’re familiar with tools like Dynatrace, Opnet, BAM, CMDB, and ServiceNow or eager to learn
Our Offer
Projective Talent is part of Projective Group, but we don’t do things the typical way. We’re not a recruiter. We’re not just a consultancy. We’re a launchpad for ambitious minds. You’re in the driver’s seat of your career, and we’re here to support your journey.
Here’s what you can expect from us:
A competitive salary and a flexible mobility budget (including the option of a company car or bike leasing)
Meal and eco vouchers, an individual training budget, and bonus opportunities, because we believe great work should be rewarded
Access to one of our Smart Programmes, based on where you are in your career and where you want to grow
A client match tailored to your skills, ambitions, and personality
Coaching throughout your journey by your very own Talent Development Officer, someone who’s genuinely there to help you thrive
A close-knit community with regular learning sessions, social events, and ongoing support
After two years of growth, learning, and real impact, you’ll have the chance to join your client permanently. And even then, you’ll remain part of our network, we look forward to seeing you at our alumni events!
About the Company
As part of Projective Group, Projective Talent connects ambitious professionals with leading financial services companies, opening doors to career-defining opportunities. Whether through traineeships that transition into long-term roles with our clients, or missions that offer flexible assignments, we ensure the right fit for both candidates and businesses. With access to A+ clients, expert coaching, and a strong professional network, we help talent and companies grow together - fuelling careers, innovation, and long-term su...
Know more