Skills

Communication Go Programming Marketing Project Management

Job Specifications

Our client, a premier dining reservation technology company (to be disclosed during process), is hiring a Product Manager, Experiential Contractor!

Location: Remote (NYC or Charleston based is ideal for team collaboration.)

Contract duration: ASAP - December 31st, 2026.

About the Role:

The Experiential Marketing team is currently looking for a contractor to support the product strategy and execution of event activations on the company's platform. In this role you will work closely with the Experiential Marketing team to craft seamless user experiences for booking B2C events on the company's app and website. You will own the technical aspects of event creation using the company's software. You will work closely with internal and external teams to uphold desired settings, goals, timelines and report on event KPIs. The ideal candidate is a detail-oriented self-starter who is eager to ensure smooth event activations with high-quality standards.

What You'll Do:

• Support the Experiential team to determine booking strategy for company owned

programming, select dining programs, and sponsored external

events. Recommend and implement the best use of the product for consumer

reservations and event operator management.

• Support internal teams with maintenance of internal trackers and documents

• Project management of timelines as it relates to ticketing set up, often for multiple

events at a time

• Coordination with product and engineering teams to receive technical sign off

for events

• Partnering with Product to properly QA the launch of events on the platform

• Tracking, analyzing, and reporting on Experiential team KPI's and the success of

individual events

• Support with legal review and other internal approvals as it relates to consumer

event pages

• Attend select events to ensure onsite interaction with the product is executed

correctly

Who You Are:

• Detail-oriented & Accurate: Strong focus on precision in project management and

internal admin, including extensive KPI tracking of events. Excellent time

management skills with the ability to recognize and focus on high priority tasks.

• Organized & Efficient: Ability to manage multiple stakeholders and projects

simultaneously while ensuring quality and timeliness.

• Self-motivated & Fast Learner: Able to take initiative and adapt quickly in a

dynamic, fast-paced environment.

• Strong Communicator: Excellent verbal and written communication skills. Able to

clearly convey technical details and project updates to those less familiar with the

technology.

• Data-driven: Skilled at analyzing data to tell a cohesive story about the success of

Experiential events. Familiarity with Looker is a plus.

• Hospitality-minded: Understanding of the importance of hospitality and the

willingness to go above and beyond for restaurant partners. Previous experience

working in restaurants and/or with restaurant table management software is a plus

For any questions, please reach out to eleanor@swellpartners.com.

About the Company

Swell provides bespoke talent solutions that empower leaders to build dynamic workforces to drive long-term success. At the heart of the Swell approach is a proprietary matching process designed to ensure the perfect match - the strongest candidates who are also an ideal cultural fit. Through our frictionless and nimble processes, we ensure that our candidates are on-boarded seamlessly and hit the ground running. Our resources span multiple disciplines including all aspects of marketing, product management, and technology. S... Know more