Job Specifications
Job Description:
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able To Obtain:
None
Public Trust/Other Required:
BI Full 6C (T4)
Job Family:
Software Engineering
Skills:
Job Qualifications:
Data Analysis, Problem Solving, Process Improvements
Certifications:
None
Experience:
3 + years of related experience
US Citizenship Required:
No
Job Description:
Transform technology into opportunity as a ServiceNow Developer Senior at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.
MEANINGFUL WORK AND PERSONAL IMPACT
As a ServiceNow Developer Senior, The Work You’ll Do At GDIT Will Be Impactful To The Mission Of Our Customers. You Will Play a Crucial Role Via The Following:
Develop, configure, and maintain custom reports, dashboards (using PA/Reporting), and KPIs for ITSM (Incident, Problem, Change, Request) to visualize performance and trends
Build and customize applications, workflows, Business Rules, UI Policies, and Client Scripts within ITSM modules
Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products
Customize user interfaces, forms, and workflows to align with business needs
Script and automate processes, data imports, and report generation to enhance efficiency
Connect ServiceNow with other systems using REST/SOAP APIs
Perform platform health checks, upgrades, and user/role management
Ensure solutions adhere to ServiceNow best practices, minimize technical debt, and support platform governance
Provide end-user support and troubleshooting for issues related to integrated processes and platform functionality
Participate in IT-related technical processes reviews, postmortems, and continual process improvement
Maintain current ServiceNow and industry certifications, while obtaining additional certifications
WHAT YOU’LL NEED TO SUCCEED
Bring your engineering expertise along with a drive for innovation to GDIT. The ServiceNow Developer Senior must have:
Education: Technical Training, Certification(s) or Degree
Experience: 3+ years of related experience
Required Skills:
Strong proficiency with ServiceNow ITSM modules (Incident, Problem, Change, Service Catalog) and platform capabilities
Proficiency with ServiceNow Reporting and Performance Analytics (PA)
Exposure to ServiceNow's data management tools such as Import Sets, Transform Maps, and the CMDB
Experience with JavaScript and GlideScript
Experience with REST/SOAP APIs
Experience with SQL
Understanding of ACLs, UI Policies, and Business Rules
Ability to analyze requirements, troubleshoot issues, and develop effective solutions
Ability to identify, understand, document, and create functionality aligning with customer value streams
Organizational and time management skills while working in a rapid software development environment
Ability to identify and learn new technologies quickly
Good communication skills for collaborating with both technical and non-technical stakeholders
Effective analytical, problem-solving, and debugging skills
Certification(s):
Required: ServiceNow Certified Systems Administrator
Strongly Preferred: Additional ServiceNow certifications
Clearance Level: Must be able to pass a background check and obtain a position of public trust with the FDIC prior to start
Location:
Hybrid at GDIT’s Integrated Technology Center in Bossier City, Louisiana
Candidates within Louisiana outside the range of our office may be considered for remote work
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Flexibility: Full-flex work week to own your priorities at work and at home
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.
The likely salary range for this position is $106,250 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
10-25%
Telecommuting Options:
Hybrid
Work Location:
USA LA Bossier City
Additional Work Locations:
Total Rewards At GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre an
About the Company
GDIT is a global technology and professional services company that delivers solutions, technology and mission services to every major agency across the U.S. government, defense and intelligence community.
Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.
GDIT is part of General Dynamics, a global aeros...
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