Skills

Time Management Negotiation Motivation Marketing Organizational Skills

Job Specifications

About the Role

As an Account Manager at Uber Eats, you will manage a portfolio of local favourite restaurants in the Flanders region and be responsible for its long-term commercial relationships, growth and profitability.

To do so, you will collaborate efficiently and closely with your portfolio of restaurant partners to optimize their operations, foster strong relationships through customized growth recommendations and identify opportunities to upsell additional Uber products.

What you will do

Manage commercial relationships
Build strong and long-term commercial relationships with your partners to: Articulate and sell the Uber Eats value proposition to help restaurant partners leverage the full suite of Uber products and services to grow their business, Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners to ensure 100% account retention, Lead commercial discussions in case of contract renegotiation.
Drive partners growth - Co-define a growth strategy with your partners to then lead initiatives with them via effective marketing recommendations, menu optimisation, operations flags and tips…
Leverage data to make recommendations - Use all the available data at Uber to identify opportunities / gaps, prioritize them on their estimated impact, build a convincing pitch to your restaurant partners and analyze results of solutions you implemented.
Partner with internal stakeholders: Collect and synthesize restaurant partner feedback into insights to solve problems and ensure that feedback received is utilised in informing and driving the product and business roadmap
Seek for and achieve restaurant industry deep understanding
Act as an ambassador of Uber Eats mission, brand, and product

Basic Qualifications

Minimum 2-3 years of experience in a client-facing account management or a relevant commercial role
Fluent in French & English
Strong interpersonal and negotiation skills, with the ability to clearly frame a value proposition, demonstrate the true value of give/get in partnerships to ensure the best outcomes for both Uber Eats and our partners, probe for objections, remove obstacles, and eliminate barriers to gain commitment
Strong motivation and passion to work with top restaurants and build a business together

Preferred Qualifications

Capable of running analysis and transforming data into relevant insights
Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets

About the Company

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Ube... Know more