Skills

Communication SAP Problem-solving Sales Customer Service

Job Specifications

About the Role:

As the Demand Planner you will construct an accurate demand plan that enables the planning of stock to be manufactured through Ferrero’s global network as well as monitor availability of managed portfolio of goods. Main responsibilities of the role include ensuring that the Sales Forecast is accurate and allows us to have a robust Supply Chain, minimizing costs, improving freshness, avoiding out of stock, and reducing amount of obsoletes. In addition to forecast management, this role focuses on balancing demand with available supply, understanding and highlighting short and mid-term supply risks to the business and implementing recovery plans.

Main Responsibilities:

Develop and maintain accurate demand forecasts for a portfolio of brands
Collaborate with cross-functional teams to align forecasts with market trends and promotional activities
Analyze demand variances, identify trends, and drive improvements in forecast accuracy
Monitor supply outlook and inventory levels to support supply planning and avoid stockouts
Participate in Sales & Operations Planning (S&OP) cycles, providing data-driven insights
Communicate supply risks and implement recovery plans to mitigate disruptions
Ensure data integrity across planning systems (SAP, JDA Demand, BW)
Maintain audit trails and documentation for planning processes
Coordinate with internal stakeholders to manage supply issues and ensure transparency
Support continuous improvement initiatives in forecasting and inventory management

About You:

University degree in Supply Chain or related field
Experience in demand and supply planning, forecasting, and inventory management in FMCG
Strong understanding of customer service, order management, and physical distribution systems
Excellent analytical, organizational, and problem-solving skills
Strong communication and collaboration abilities across diverse teams
Ability to manage multiple priorities and work effectively in a dynamic environment
Proficiency in planning tools and systems such as SAP, JDA Demand, BW, and Microsoft Office

Our Benefits & Perks:

Careers with caring built in - discover our benefits here.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.

Find out more here.

About the Company

Founded in 1946 by Pietro and Giovanni Ferrero, the Ferrero Group is a family-owned business in its third generation. It has been built by talented people who share a commitment towards continuous improvement to achieve the highest quality and care. This same commitment is put into everything we do for our consumers and characterizes the environment in which we operate. Some of the world’s most iconic confectionery products come from Ferrero, including Nutella®, Tic Tac®, Ferrero Rocher®, and Kinder Surprise®. Sold in more t... Know more