Job Specifications
Position : New Relic Consultant (Contract)
Location : Houston TX (Day 1 Onsite)
Job Description
Design and implement end-to-end SQL Server monitoring in New Relic, including alerts, dashboards, and synthetic checks as required.
Integrate New Relic alerts/events with ServiceNow to create high-quality incidents with correct CI association, priority, enrichment, and routing.
Capture and deliver monitoring data that supports Operations DBA efficiency, historical analytics, root-cause analysis, and an Operations Scorecard.
Replace SCOM for SQL monitoring: perform map/gap analysis against existing SCOM rules to ensure equivalent or improved coverage, and support SCOM decommissioning.
Ingest only SQL-relevant SolarWinds/Nagios checks (CPU/memory, disk free, SQL service status) into the consolidated monitoring solution.
Define, document and enforce monitoring requirements, SLAs, and operational processes for each monitoring event.
Build, test, and validate alert logic, deduplication, escalation paths, and ServiceNow CI assignments; perform end-to-end system testing.
Monitor integration health, troubleshoot failures, and implement continuous improvements.
Produce runbooks, documentation, and handoff materials; participate in knowledge transfer and on-call rotations as needed.
Required Qualifications
3 6+ years hands-on experience with New Relic (APM/Infrastructure/NRQL/dashboards/alerts) and practical experience monitoring SQL Server.
ServiceNow integration experience (Incident/CMDB, Flow Designer/Workflows, REST APIs, IntegrationHub or scripted integrations).
Solid SQL Server administration or developer background (performance metrics, services, storage, and common failure modes).
API/scripting skills (JavaScript, PowerShell, etc.) for integration, enrichment, and automation.
Experience performing requirements gathering, map/gap analysis, and documenting SLAs/processes.
Proven troubleshooting and testing skills - able to validate alert accuracy and CI mapping in ServiceNow.
Strong collaboration and communication skills; able to work across infrastructure, DBA, and ServiceNow support teams.
Preferred Qualifications
Prior experience replacing or migrating from SCOM to a modern observability platform.
ServiceNow certifications and/or New Relic certifications.
Experience with CMDB models and Configuration Item mapping for databases.
Familiarity with SolarWinds/Nagios checks and methods to selectively migrate SQL-related metrics.
Regards !!
Bobby Sharma
Talent Acquisition Lead
Sapear Inc.
Cell : +1 346-770-0775 Ext : 105
Mobile: +91 -8368478945
About the Company
IT Solutions Architects at Sapear Group have been assisting clients with complex Solution architecture design, SAP Solution Manager ALM projects, project planning, implementation projects, change management and systems integration. Architects and senior consultants at Sapear Group have worked in many industries on business functions and various SAP Areas such as Logistics, SAP S/4 Hana and various SAP Products and solutions. The key area of specialization over the years for Sapear have been focused on SAP Solution Manager sp...
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