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Well Pharmacy

CRM Executive

Hybrid

Manchester, United kingdom

£ 35,000 /year

Junior

Full Time

06-03-2026

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Skills

Communication CRM Training Marketing Recruitment

Job Specifications

Package Description

Competitive salaries
Excellent training & development opportunities
Paid Holidays
Workplace pension scheme
Staff Discount
Travel Loans and more…

Overview of the role

At Bestway Healthcare, we're proud to support communities across the UK through our nationwide Pharmacy network, Well Pharmacy.

As one of the UK's largest pharmacy chains, we're committed to making healthcare more accessible and delivering trusted services to the communities we serve.

We're now looking for a CRM Executive to support the delivery & execution of the CRM campaigns outlined by the CRM Manger across group to improve customer metrics.

The role will be accountable for the daily running & reporting of our CRM campaigns, ensuring any abnormalities in data are raised & dealt with appropriately.

Main Responsibilities

Execute CRM campaigns across the Bestway Healthcare brands.
Build & maintain customer segments & mailing lists.
Monitor campaign performance & oversee reporting to optimise communications.
Set up campaign testing & feedback results & actions to be taken.
Support the set up & management of campaigns on our CRM system.
Work with the marketing teams to align creative with campaign creative.
Support the documenting of CRM processes, flows & validation checks, aligning with our DPO & super intendant team for approvals.

The Ideal Candidate

Should have ideally 3 years or more experience in a similar role.
Good understanding of pharmacy is desirable, or experience in retail
Should have a passion for CRM & marketing.
Excellent communication skills.
Eager to learn & develop within a growing marketing team

Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.

Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.

About the Company

Well Pharmacy is the the UK’s largest independent pharmacy with over 750 pharmacies across the UK. Our vision is to build the best community pharmacy experience in the UK. We have been proudly offering pharmacy services for over 70 years to communities across the UK. We employ over 6,000 people, providing over 72 million prescriptions each year. Our Pharmacists provide expert advice on getting the best from medicines and general healthcare, as well as treating minor ailments and offering a range of health and wellbeing pr... Know more