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Widen the Net Limited
IT Support Technician

IT Support Technician

On site

London, United kingdom

£ 20 /hour

Freelance

12-03-2026

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Skills

Problem Solving Slack Google Workspace Linux Windows Confluence

Job Specifications

IT Support Technician / IT Support Analyst /1st/2nd Support / 1st & 2nd Line Support / IT Technician / Service Desk Analyst

Our client is a global leading high tech company:

-Over 6,500 employees across 20+ offices;

-Fast growing;

-Cutting edge AR and VR technologies, 3D printing, etc.

They are looking for an IT Support technician to join London, Farringdon office:

-6 to 12 months experience

-Right hand man to IT support manager on site and be the escalation point for IT issues;

-Troubleshooting mostly Mac OSX plus some Windows OS and Linux OS, IT network, AD, storage, backups and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, JAMF/Airwatch,

-Clearing tickets backlog, analysing issues and following up with end users, escalate technical issues, helping resolving problems and finding root cause within SLA;

-Documentations

-Help with IT network configuration, IT project work and IT inventory

This contract is Inside IR35 and paying £160 per day.

Monday - Friday normal business hours

No Shift work/ weekend work

Requirements:

-6-12 months experience working as IT support;

-Working knowledge in Gsuite or Mac OSX

-Excellent client facing and problem solving skills, creative thinking and sociable personality

About the Company

Widen the Net helps technology companies build diverse, world-class teams across borders. Since 2007, we've supported fast-growing businesses by providing high-quality talent through two core services: Executive Search and Managed Service Provision (MSP). We manage over 100 remote and onsite professionals worldwide, delivering compliant, fast, and people-first workforce solutions -- without portals or red tape. Our Executive Search practice is driven by deep sector expertise, diversity-focused sourcing, and a no-CV-floods a... Know more